Business Process Consultant

2 days ago


Somerset West, Western Cape, South Africa Emporium Human Capital Full time

Are you looking for a challenging role in financial system integration?

About the Job

We are seeking a skilled Business Process Consultant to assist our clients with integrations and migrations of their financial web applications at Emporium Human Capital.

Job Purpose

The primary objective of this position is to provide expert-level support to new and existing customers, ensuring seamless transitions between different financial systems.

Responsibilities

  • Solve customer cases through various contact channels, including phone calls, emails, and online meetings.
  • Migrate client information from previous financial systems to our financial system.
  • Build strong relationships with clients while addressing their queries.
  • Update system training documents to ensure accurate and up-to-date information.
  • Deliver system training via Zoom to empower customers with comprehensive knowledge of our financial system.

Requirements

  • A minimum qualification of Grade 12 with Accounting as a subject or a Financial qualification (Certificate, Diploma, or Degree).
  • Previous experience in a financial position would be an advantage.
  • Fluency in Afrikaans is essential.
  • Ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • An outgoing personality with strong organizational abilities.

Salary and Benefits

The successful candidate can expect a competitive salary of R 15,000 to R 18,000 per month, commensurate with experience.

Closing Date

Please note that the closing date for applications is not specified.



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