Senior Hospitality Operations Manager

5 days ago


Sandton, South Africa Neptune Full time
Job Title: Senior Hospitality Operations Manager

We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at ANEW Hotel Highveld in Mpumalanga, Witbank.

About the Role:

The successful candidate will be responsible for creating a positive first impression for our guests, exceeding their expectations through efficient delivery and friendly service with a great attitude.

This is an excellent opportunity for someone who wants to take on a challenging role in a fast-paced environment. You will have the chance to work closely with our management team to drive business growth and improve customer satisfaction.

Key Responsibilities:
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Maintain high standards of quality, safety, and hygiene in all food and beverage operations.
  • Manage and motivate a team of staff to ensure exceptional customer service.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
Requirements:
  • Degree in Hospitality Management or related field.
  • At least 3 years of experience in a senior hospitality management role.
  • Excellent communication and leadership skills.
  • Able to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
What We Offer:
  • A competitive salary range between R250,000 - R350,000 per annum.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • An opportunity to work with a reputable company like Neptune.


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