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Global Dispatch Specialist

2 weeks ago

Durban, KwaZulu-Natal, South Africa Smartwork Service Full time
Company Overview

Smartwork Service is a USA-based employer offering a fantastic opportunity to work remotely while contributing to efficient dispatch processes and customer satisfaction. Our team is dedicated to providing excellent service and support to our clients. We are seeking a skilled Global Dispatch Specialist to join our team and help us achieve our goals.

The ideal candidate will have proven experience in logistics, dispatch, or related fields. You will be proficient with remote work tools such as Slack, Zoom, and Google Workspace, and possess strong organizational and problem-solving skills. Excellent communication skills with fluency in English (written and spoken) are also essential.

Key Responsibilities:
  1. Manage dispatch schedules, coordinate drivers, and monitor shipments.
  2. Use dispatch software, GPS tracking, and logistics platforms effectively.
  3. Communicate with team members and stakeholders in a professional and timely manner.
  4. Maintain accurate records of shipments, schedules, and incident reports.
  5. Proactively identify potential delays and implement solutions to ensure smooth operations.
Requirements:
  1. Proven experience in logistics, dispatch, or related fields.
  2. Proficiency with remote work tools such as Slack, Zoom, and Google Workspace.
  3. Strong organizational and problem-solving skills.
  4. Excellent communication skills with fluency in English (written and spoken).
  5. Ability to work flexible hours and manage time zone differences.
  6. Reliable internet connection and backup options.
  7. Familiarity with U.S. business practices is a plus.