Omnichannel BPO Specialist

BenefitsYou'll have the opportunity to work with a dynamic and diverse team on cutting-edge omnichannel BPO solutions for global clients.Competitive compensation packages, professional development opportunities, and a supportive culture await you.Stay updated with industry trends and best practices in omnichannel BPO solutions.

Required Skills and QualificationsDegree/Diploma or relevant tertiary qualification in IT, Business Administration, or related fields.Certifications related to BPO industry and project management are advantageous.Minimum 3 years of experience in BPO services, Consulting, and Implementation.Strong understanding of omnichannel BPO solutions and...

Implementation & Consulting SpecialistPermanentFull TimePublished: 1 day agoEE/AACompany Overview: Our client is a leading international provider of omnichannel Business Process Outsourcing (BPO) solutions. They offer innovative services across various industries, driving business impact globally.Location: Remote work with flexibility for onsite consults in...

Duties & ResponsibilitiesCompany Overview: Our client is a leading international provider of omnichannel Business Process Outsourcing (BPO) solutions. They offer innovative services across various industries, driving business impact globally.Location: Remote work with flexibility for onsite consults in and around KwaZulu-Natal (KZN).Main Purpose of Role: As...

About the RoleWe are looking for a skilled Implementation & Consulting Specialist to work on cutting-edge omnichannel BPO solutions for global clients. As an Implementation & Consulting Specialist, you will provide field and remote support, consultation, and implementations to clients.The Main Purpose of this Role:You will assist clients globally with their...

About the RoleThis role works closely with the Omnichannel Product Portfolio Team and Ecommerce Operations Manager to manage standards, provide key architectural input, and work closely with functional/systems analysts identifying opportunities and ensuring feasibility risks have been addressed.The Solutions Architect will direct and review architectural...

Job OverviewSALT is seeking a highly skilled Implementation Consultant KwaZulu-Natal to join our dynamic team. As an Implementation & Consulting Specialist, you will play a key role in providing field (onsite at customers) and remote support, consultation, and implementations to clients.Your expertise will contribute to maintaining and improving customer...

About the PositionWe are seeking an experienced Implementation & Consulting Specialist to join our team. As an Implementation & Consulting Specialist, you will provide field and remote support, consultation, and implementations to clients.The Primary Responsibilities:You will assist clients globally with their implementation needs, focusing on omnichannel...

Job OverviewWe are seeking a highly skilled Implementation & Consulting Specialist to join our dynamic team. As an Implementation & Consulting Specialist, you will play a key role in providing field and remote support, consultation, and implementations to clients.Main Purpose of Role:You will assist clients globally with their implementation needs, focusing...

Key ResponsibilitiesAssist clients globally with their implementation needs, focusing on omnichannel BPO solutions.Lead and participate in implementations according to project plans and budgets.Collaborate with clients to understand their unique requirements and provide tailored solutions.Provide ongoing support and consultation to ensure smooth operations...

Workforce Planning Analyst BPO / Call Centre | Durban North Reporting to the Workforce Manager, you will play a crucial role in analyzing and optimizing resource plans across cross-functional accounts. Your primary responsibility will be to provide accurate forecasting, create effective workforce and workload models, and identify improvement opportunities to...

**Job Overview:**Network Recruitment seeks a highly skilled Strategic Workforce Optimization Specialist to join our team in Durban North.**Key Responsibilities:**Forecasting and Demand Analysis: Develop accurate forecasting models to optimize resource allocation and drive business growth.Resource and Capacity Planning: Create effective workforce models to...

The successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing their staff and investing in their growth. Reporting to the Finance Director, you will support and develop the planning team and ensure accurate and commercially viable resource models. Working with department heads, you will...

My client is a leader in the BPO space. As the Head of Finance, you will be responsible for the below: Management and development of the finance & payroll functions, to deliver a high performing team. Annual budgets and quarterly re-forecasts for review and sign off with the Finance Director. Preparation and presentation of monthly management accounts for...

**Qualifications** - HR related degree or related tertiary qualification essential - MS Office Proficient - specifically Excel **Experience** - Minimum 10 years' experience in a Recruitment function with 5 years in a Senior management role - Must have experience compiling and tracking against budgets - Minimum 5 years' experience within the BPO sector -...

Business context: Unilever Food Solutions (UFS) is the €2.5bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 22 Multi Country Organizations (MCOs) in 72 countries. Main...

Overview: The primary purpose of this position is to lead the pack across the physical and digital world. This includes the management of the adaptive design process using agencies from the adaptive design roster. Working with the print management agency, leading the creation and approval of packaging artwork, including separations which are handed over to...

**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

**Job Overview**: The Senior Recruiter is responsible for providing a proactive recruitment, selection and placement service to the company in line with Code of Good practice, Employment Equity Act and the company’s recruitment policy. **Key Responsibilities**: - Manage the employment contracting, enrolment and on-boarding process for skilled staff. -...

**Role Purpose**: The People Partner will be responsible for providing HR support to our contact centre operations, including employee relations, performance management, and talent development. This person will play a critical role in supporting our team members, promoting a positive work culture, and ensuring that our people have the tools and resources...

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Job & Company Description: My client is a leader in the BPO space. As Head of Finance you will be responsible for: Management and Development of Finance & Payroll function to deliver a high performing team. Annual Budgets and Quarterly Re-forecasts for review and sign off with Finance Director. Preparation and Presentation of Monthly Management Accounts for...

Company Description** WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...