Inbound Call Agent

We are seeking an Inbound Call Center Agent to join our team at EXL. As an Inbound Call Center Agent, you will be responsible for providing exceptional customer service to our clients via phone. Your key responsibilities will include answering customer inquiries, resolving issues, and escalating complex cases to management as needed.Key...

About the RoleWe are seeking a skilled Customer Service Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service, ensuring timely and effective resolution of client inquiries.Your key responsibilities will include:Interacting with clients via an inbound lineResponding to general contract and transactional...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

Call Center Agent at Imperial Logistics in Cape TownThe Call Center Agent plays a vital role in enhancing customer satisfaction through effective communication and problem-solving. This position involves:Responding to customer inquiries via phone, email, or chat.Providing information about products and services.Resolving customer issues in a timely and...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant 'fit and proper' requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant 'fit and proper' requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to...

Job Description:Are you an experienced Call Centre Agent looking for your next opportunity? We have an exciting role available that might be perfect for youRequirements:Proven track record in Call Centre operationsFMCG experience is an advantageExcellent communication skills with the ability to converse in English with foreign nationals and business...

URGENT: Contact Centre Agents (Temp) in BelvilleOur client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.Please see the minimum requirements for this role:Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be used to working...

Call Centre ManagerLocation: Cape Town CBD Salary: R30 0000 R60 000 p.m. We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business...

Call Centre ManagerLocation: Cape Town CBD Salary: R30 0000 R60 000 p.m. We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Job Description:The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:Sell insurance products telephonically to potential policyholders by reading from an approved script,Utilise a call center dialer to manage lead follow-upStrive to achieve insurance policy sales and campaign targetsAssist policyholders with policy...

Job DescriptionWe are seeking a talented Telesales Agent to join our team in Cape Town. As a key member of our sales team, you will be responsible for conducting inbound and outbound sales calls to existing customers and prospects in a B2C environment.Key Responsibilities:Communicate commercially with customers, describing the value of products and services...

A Food Supplier based in Montague Gardens is seeking a Telesales Agent to join their team. This person will be responsible for both inbound & outbound telesales providing telephonic sales as well as aftersales service to customers. Requirements: Grade 12 2 Years Sales Experience (inbound & outbound) Strong Computer Literacy Fully Bilingual (English &...

One of our wholesale - catering / hospitality clients are looking for Top performing Inbound / Outbound Agents / Customer Service to join their call centre in  Brackenfell. This is a 3-month contract. Qualifications and experience:MatricCommunicate in English and Afrikaans No less than 5 years' outbound call centre experienceGreat track record as...

Data capturer / Call centre agent at Pearl Holdings in Cape TownThis role involves:Collecting and entering data accurately.Providing assistance to customers over the phone.Ensuring customer satisfaction through effective communication.To apply: onpointmanagementsolutionspty@gmail.com