Virtual Medical Office Coordinator for Optometry Practice
17 hours ago
We are seeking a highly skilled Virtual Medical Office Coordinator to join our client's optometry practice. As a front-line representative, your role will be instrumental in ensuring seamless patient experiences and satisfaction.
Job Responsibilities- Answer incoming calls, schedule appointments, and redirect calls or messages
- Respond to customer inquiries and address their concerns
- Gather necessary information from patients and medical insurance providers
- Verify medical insurance benefits and submit claims
- Prepare and manage outgoing mail
- Sort and forward emails
- Place supply orders as needed
- Maintain accurate records and files
- Provide administrative support to the practice
- Fluency in English and French
- Experience with medical insurance verification and claim submission is an asset
- Familiarity with online systems such as Gsuite, MS Office (Excel, Word)
- High School diploma
- Team player
- Effective time management
- Excellent communication and interpersonal skills
- Customer-focused
- Ability to multitask
- Reliability and punctuality
- Reliable high-speed internet connection (75-100Mbps)
- Personal laptop or desktop computer
- External monitor
- High-quality headset with built-in microphone
- Flexibility to work hours aligned with the client's timezone
We offer a unique opportunity for a driven professional to contribute meaningfully to our client's team. If you possess strong background in customer service and optical knowledge, your skills could be exactly what we need. We offer a competitive salary range of $40,000 - $55,000 per annum, commensurate with experience.
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