Medical Operations Director

3 days ago


Cape Town, Western Cape, South Africa Faircape Full time

About the Role

At Faircape Health, we are seeking a highly organized, skilled, and dynamic Medical Practice Manager to oversee the day-to-day operations of our medical officers, ensuring an efficient, welcoming, and supportive environment for both our patients and staff.

About the Team

Our multidisciplinary team of leading healthcare professionals administers care in the most therapeutic environment possible and supports healing outcomes in all aspects.

Responsibilities

  • Manage the day-to-day operations of the medical practice.
  • Coordinate the medical officers shift rotations, on-call hours, and time-off requests.
  • Oversee patient billing, ensuring accuracy and compliance.
  • Collaborate closely with medical officers and the administrative team to gather accurate billing information.
  • Address patient inquiries, feedback, and complaints in a professional and timely manner.

Requirements

  • Tertiary qualification in administration would be advantageous.
  • Proven experience in a healthcare management role, preferably within a medical practice.
  • Proficiency in healthcare management software and electronic medical records (EMR) systems.
  • Knowledge of medical billing and billing codes for a medical practice.

What We Offer

  • A competitive salary of R20,000 per month.
  • 17 days of annual leave.
  • Exposure to both internal and external training.

Applying for the Role

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.


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