Medical Operations Manager
2 weeks ago
As a dynamic and organized Medical Practice Manager, you will be responsible for overseeing the daily operations of our medical officers.
You will manage patient files on our electronic system, coordinate shift rotations, on-call hours, and time-off requests, and ensure accurate billing by preparing, submitting, and tracking patient invoices.
Additionally, you will address patient inquiries, feedback, and complaints in a professional and timely manner, and collaborate with management to support business growth and strategic goals.
Key Responsibilities:- Manage the day-to-day operations of the medical practice
- Coordinate patient files and shift rotations
- Ensure accurate billing and patient satisfaction
- Address patient inquiries and complaints
- Support business growth and strategic goals
- Tertiary qualification in administration
- Proven experience in a healthcare management role
- Proficiency in healthcare management software and electronic medical records systems
- Excellent administrative and interpersonal skills
- Strong problem-solving and crisis management abilities
- Adaptability and willingness to continuously improve processes
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