Business Development Liaison

2 weeks ago


Midrand, Gauteng, South Africa Autorecruit Full time

We are Autorecruit, a leading body shop in Midrand, and we are seeking a highly skilled Business Development Liaison to join our team.

As the primary point of contact for our customers, you will play a crucial role in ensuring effective communication and a seamless repair process from start to finish.

Key Responsibilities
  • You will conduct initial consultations with clients to discuss vehicle damage and repair needs.
  • You will prepare and present accurate repair estimates and quotes.
  • You will provide regular updates to clients on the status of repairs and address inquiries promptly.
  • You will assist clients with insurance claims and coordinate communication with insurance adjusters.
  • You will ensure repairs meet high-quality standards through final inspections.
  • You will educate clients about the repair process and vehicle maintenance.
  • You will address and resolve customer complaints, implementing feedback for continuous improvement.
  • You will foster strong relationships with clients to promote repeat business and referrals.
  • You will maintain accurate records of customer interactions and manage scheduling logistics.
  • You will inform clients about additional services offered by the body shop.

The ideal candidate will possess strong communication and interpersonal skills, be customer-focused with a positive attitude, detail-oriented with excellent organizational skills, and have previous experience in customer service or the automotive industry.

We offer a competitive salary range of R 40,000 - R 60,000 per annum, depending on experience. If you are a motivated and detail-oriented individual looking for a new challenge, please submit your CV for consideration.



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