Senior Business Relationship Manager
1 week ago
We are looking for an Internal Key Accounts Manager to join our team at Prostaff Holdings. This is a critical role that requires strong interpersonal and communication skills, as well as the ability to manage multiple accounts simultaneously.
Key Responsibilities- Develop and maintain strong relationships with key accounts, providing exceptional customer service and support.
- Work closely with external sales teams and senior management to ensure alignment and optimal results.
- Provide product information and quotes to prospective customers, ensuring accurate and timely responses.
- Process orders efficiently, utilizing our ERP system to ensure accurate and timely delivery and collection of products.
- Monitor stock levels, assisting with quotes and monthly pricing to meet customer needs.
- Communicate effectively with customers regarding order status, stock availability, and pricing.
- Solve customer complaints and issues in a professional and timely manner, including account queries.
- A minimum matric is essential.
- Previous experience in internal sales or customer services, dealing with customers daily, is required.
- Experience in the chemical distribution industry, distributing products to manufacturers, is preferred but not essential.
- Excellent verbal and written communication skills at all levels are mandatory.
- Sales and service orientation, along with good planning and execution skills, are essential.
- Previous experience with SAP is preferred but not essential.
- Good Microsoft Office and Excel skills are required.
A highly negotiable salary package, including benefits, dependent on experience gained.
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Senior Client Relationship Manager
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