Senior Client Relationship Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Circana Full time

About the Role

The Retail Account Executive reports into the Retail Account Manager as part of the Retail client team, focusing on delivering an all-round excellent service to the Retail client. This role requires strong interpersonal engagement skills and a high degree of organizational skills to support the Senior Account Executives, Account Managers and Account Director.

Key Responsibilities

  • Organizing and preparing for internal and client meetings
  • Capturing accurate minutes from meetings
  • Professionally summarizing minutes, sharing clear next steps, roles and responsibilities
  • Following up on outstanding tasks and issues with key stakeholders
  • Holding internal and external stakeholders accountable
  • High level data analysis
  • Presentation delivery
  • Building strong relationships with clients and suppliers
  • Supporting technology adoption in client portfolio through comprehensive understanding of our solution offering

Requirements

Tertiary Education with 1 - 3 years working experience

Demonstrate an innate interest in market research and data driven decision making

Enjoys both data analysis and delivery of insights presentations

High level of attention to detail, high level of technology proficiency

Circana Behaviors

Our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

  • Stay Curious: Being hungry to learn and grow, always asking the big questions
  • Seek Clarity: Embracing complexity to create clarity and inspire action
  • Own the Outcome: Being accountable for decisions and taking ownership of our choices
  • Center on the Client: Relentlessly adding value for our customers
  • Be a Challenger: Never complacent, always striving for continuous improvement
  • Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
  • Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Durban, Kwa Zulu Natal, South Africa



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