Senior IT Service Delivery Specialist

Job SummaryDimension Data is seeking a highly skilled Service Level Analyst to join our team. As a Service Level Analyst, you will play a critical role in ensuring that our clients receive exceptional service delivery and that our contractual agreements are met.Key ResponsibilitiesDevelop and maintain strong relationships with clients to ensure their...

Job SummaryWe are seeking a highly skilled Service Level Analyst to join our team at Dimension Data. The successful candidate will be responsible for ensuring that our services are delivered according to agreed Service Level Agreements (SLA) and other contracts in support of our Client Delivery Manager.Key ResponsibilitiesManage client relationships and...

Job DescriptionThe Service Level Analyst plays a crucial role in ensuring that Dimension Data meets its contractual obligations to clients. This involves working closely with clients to understand their service requirements and ensuring that services are delivered in accordance with agreed-upon Service Level Agreements (SLAs).Main Responsibilities:Develop...

Job DescriptionThe Service Level Analyst plays a crucial role in ensuring Dimension Data meets its contractual obligations with clients. This involves monitoring and reporting on service performance metrics, as well as analyzing data to identify areas for improvement.Key responsibilities include:Managing client relationships and ensuring high levels of...

FunctieomschrijvingAt Dimension Data, we need a skilled Service Level Analyst to ensure that we deliver on contractual agreements with clients as it relates to service performance metrics, reports, and performance analytics. This role involves working with a small number of large clients or specific client accounts on behalf of a region. The candidate will...

About the Role:We are seeking a skilled Service Delivery Expert to join our team at Dimension Data. As a Senior Service Architect, you will be responsible for the delivery of ITIL-based service design and transition management services.Key Responsibilities:Provide IT service design expertise, including project planning and definition, technical architecture...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Job Role: Senior IT Infrastructure SpecialistThe Senior IT Infrastructure Specialist at Dimension Data will be responsible for delivering high-quality technical support services to clients. This role involves identifying and resolving complex technical issues, maintaining a high level of service level agreement (SLA) adherence, and ensuring seamless service...

Job Title: Senior Operations SpecialistJob Summary:We are seeking a highly skilled Senior Operations Specialist to join our team at Wilderness Safaris. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our booking process, from initial inquiry to final confirmation.Key Responsibilities:Liaise with travel...

Job SummaryDimension Data is seeking a skilled Service Delivery Director to oversee the coordination of customer service and support activities. This role involves overseeing the delivery of pre- and post-sales services, customer care, and retention. The ideal candidate will have a strong background in operations management, with experience in managing teams...

FunctieomschrijvingOversees the coordination of customer service and support activities which may include the delivery of pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of organization’s products.Operations management:Responsible for the day to day running of the Operational tasks in line...

Job Title: Service Delivery ManagerDimension Data is seeking a highly skilled Service Delivery Manager to oversee the coordination of customer service and support activities. This role involves delivering pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of our organization's products.Key...

Gauteng, Sandton - Annually Cost To Company (Market related, Negotiable) The role is responsible for the Human Capital operations team, payroll & Benefits as well as Facilities, and plays a critical role in ensuring that the teams are fully supported. **JOB DESCRIPTION** - Translate the company and Human Capital strategy into an implementable plan. -...

Job Title: Service Delivery ManagerDimension Data is seeking a highly skilled Service Delivery Manager to lead our operational teams in delivering exceptional service to our clients.Key Responsibilities:Oversee the coordination of customer service and support activities, including pre- and post-sales services, customer care, and retention.Manage the...

Job Title: Team LeadJob Summary:The Team Lead is responsible for ensuring the delivery of high-quality managed services to clients, ensuring their IT infrastructure and systems remain operational. This involves proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure compliance with...

Job DescriptionJob Title: Senior Specialist: Early Stage Advisory ServicesJob Summary:TalentCru is seeking a highly skilled and experienced Senior Specialist to join our team in the Early Stage Advisory Services department. As a Senior Specialist, you will be responsible for providing advisory services to clients who are experiencing early warning signs of...

The Senior Project Delivery Lead will lead and direct concurrent client projects classified as standard or complex, ensuring the delivery of as-sold solutions, within baselined budgets, and on time, while maintaining quality criteria and client satisfaction. Key Responsibilities:Direct and lead standard or complex projects and programmes, ensuring...

Job Title: Senior Service ArchitectThe Senior Service Architect is responsible for ensuring that all service aspects during a complex transition and transformation project are fully covered and the solution can be successfully delivered in alignment with the service delivery capabilities of Dimension Data MS, NTT MS, and other involved parties.Key...

Job Title: HCIM Senior SpecialistAt TalentCru, we are seeking a highly skilled HCIM Senior Specialist to join our team. As a key member of our Human Capital team, you will be responsible for configuring and maintaining SAP HR modules, designing and mapping business processes, and conducting process analysis and solution design workshops.Key...

Job Title: HCIM Senior SpecialistAt TalentCru, we are seeking a highly skilled HCIM Senior Specialist to join our team. As a key member of our Human Capital Function, you will be responsible for configuring and maintaining SAP HR modules, designing and mapping business processes, and conducting process analysis and solution design workshops.Key...