Customer Service Specialist

4 weeks ago


Cape Town, Western Cape, South Africa Jai Search Consultancy Full time
Job Title: Customer Service Specialist - German Language

About Us:
Jai Search Consultancy is a leading recruitment agency specializing in finding top talent for our clients. We are currently seeking a highly motivated and skilled CUSTOMER SERVICE SPECIALIST to join our team.

Responsibilities:
We are looking for a professional who can provide exceptional customer service via email and chat, resolving technical issues and addressing customer concerns. Key responsibilities include maintaining accurate records of customer interactions, staying up-to-date on product features and specifications, and promoting products to provide informed responses to customer inquiries.

Requirements:
The ideal candidate will possess strong communication skills in German, be flexible with working hours, and have the ability to work on a rotational shift basis. Additional requirements include medical insurance and group cover, which includes death, disability, and funeral cover.

Salary:
We offer a competitive salary package, estimated at $50,000 per annum, based on industry standards and the level of experience required for this role.

What We Offer:
Jai Search Consultancy provides a supportive and dynamic work environment, opportunities for career growth, and a chance to work with a diverse team.

  • Cape Town, Western Cape, South Africa EXL Service Full time

    At EXL Service, we are looking for a skilled Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service.Salary and BenefitsWe offer a competitive salary of approximately $35,000 per annum, which is based on industry standards and...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    We are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch support to our valued customers.As a Customer Service Representative, you will be the first point of contact...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    About UsInternational Brand is a leading service provider in Access Park, renowned for delivering exceptional customer experiences. Our mission is to set the standard for world-class service.We're committed to fostering a work environment that promotes excellence, collaboration, and growth.Job DescriptionAs a Customer Service Representative with our team,...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    We are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    Job DescriptionThe ideal candidate will possess a strong understanding of customer needs and be able to address complex benefit questions, resolve issues, and educate Members. Key responsibilities include recording details of inquiries, comments or complaints, transactions or interactions, and taking action accordingly. When necessary, the representative...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    We are seeking an experienced Customer Support Specialist to join our team at EXL Service.About the RoleIn this critical front-line position, you will be responsible for understanding and addressing customer needs, resolving complex inquiries, and providing education on products and services. Your role will involve recording details of customer interactions,...


  • Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the Role:We are seeking a highly skilled Customer Service Specialist to join our KDP Support team in South Africa. As a Customer Service Specialist, you will be the primary point of contact for KDP users, providing timely and accurate operational assistance via various communication channels.Key Responsibilities:• Communicate effectively with...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    We are seeking to employ a well-spoken and enthusiastic customer service representative at our Hermanus branch. Minimum requirements include a Grade 12 qualification, retail experience, and excellent communication skills.As a sales associate at Service Solutions, you will be expected to work retail hours in store and possess PC literacy.Our client requires a...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    Job Title: Customer Service Representative - Insurance Expert">About the Role:We are seeking an experienced Customer Service Representative to join our team at EXL Service. As a key member of our contact center, you will play a vital role in delivering exceptional customer experiences and resolving complex insurance-related queries.Key Responsibilities:


  • Cape Town, Western Cape, South Africa EXL Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at EXL Service. In this role, you will be responsible for providing exceptional customer service to our clients, addressing their needs and resolving any issues that may arise.About the RoleThe ideal candidate will have a minimum of 1 year of...


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    OverviewWe are seeking a highly skilled and customer-focused Multilingual Customer Service Specialist to join our team at Time Personnel.


  • Cape Town, Western Cape, South Africa CallForce Full time

    About the RoleWe are seeking a highly skilled Customer Service Liaison Specialist to join our team at CallForce. This is an exciting opportunity for a customer-focused individual to make a real difference in the lives of our customers.Job SummaryThis role involves providing exceptional customer service and support to our clients through various communication...


  • Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Job Title: Customer Service Quality Assurance SpecialistWe are seeking a highly skilled Customer Service Quality Assurance Specialist to join our team at Surgo HR & Training.Estimated Salary: R450,000 - R550,000 per annumJob Description:About the RoleThe Customer Service Quality Assurance Specialist will play a critical role in ensuring that our customer...


  • Cape Town, Western Cape, South Africa Dye & Durham Corporation Full time

    About the RoleWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Dye & Durham Corporation.Job DescriptionThe Customer Service Operations Specialist will be responsible for providing exceptional customer service and support to our clients. This includes delivering service and support to end-users using automated call...


  • Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    We are seeking a highly organized and detail-oriented Customer Service Specialist to join our team at Leeu Collection South Africa (Pty) Ltd.Salary: R150,000 - R180,000 per annumThe successful candidate will be responsible for taking reservations, providing exceptional guest service, and ensuring seamless financial transactions.About the Role:Take...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    We are seeking a skilled Retail Sales Associate to join our team at Service Solutions' Hermanus branch.Estimated Salary: R 15,000 - R 20,000 per month (dependent on experience)Company OverviewWe are a leading international brand and market leader in the retail industry, committed to providing exceptional customer service and experiences.Job DescriptionAs a...


  • Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    At Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...

  • Accounting Specialist

    1 month ago


    Cape Town, Western Cape, South Africa Service Solutions Full time

    Service Solutions is seeking a highly motivated Accounting Specialist to join our team in Blackheath / Kuils River.We offer a competitive market related salary of R250,000 per annum.About the RoleThis is an exciting opportunity for an experienced Bookkeeper to take on new challenges and responsibilities within our organization.The successful candidate will...


  • Cape Town, Western Cape, South Africa Mass Markets Full time

    Job Summary:We are seeking a highly motivated and driven Customer Service Specialist to join our team at Mass Markets. In this role, you will play a crucial part in recovering outstanding debts from customers while maintaining a positive and empathetic approach.Key Responsibilities:Initiate contact with customers through inbound and outbound calls to discuss...


  • Cape Town, Western Cape, South Africa Logicalis Full time

    Job DescriptionWe are seeking a skilled Customer Services Support Specialist to join our team at Logicalis. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers by handling first-level support requests, resolving technical issues, and escalating complex problems to our resolver teams.Key...