Technical Support Specialist

2 months ago


Cape Town, Western Cape, South Africa beBee Professionals Full time

BeBee Professionals is seeking a skilled Virtual Technical Support Technician to provide top-notch technical assistance to our clients. The ideal candidate will possess a strong background in computer science and a proven track record of resolving complex technical issues. Key responsibilities include:

* Providing expert technical support to customers via various communication channels
* Troubleshooting technical problems and implementing effective solutions
* Collaborating with internal teams to ensure seamless customer service

Requirements:

* Bachelor's degree in Computer Science or a related field
* Minimum two years of experience in a technical support role
* Excellent problem-solving and communication skills
* In-depth knowledge of computer hardware and software
* Ability to work independently and as part of a dynamic team
* Strong customer service principles and practices

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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