Technical Support Specialist

10 hours ago


Cape Town, Western Cape, South Africa Core Group Full time

iStore is the leading Apple Premium Reseller in Africa, with a retail footprint of over 30 physical and online stores.



Job Summary

We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide expert technical support to our customers, troubleshoot issues, and provide software support.



Key Responsibilities


  • Provide technical support to customers via phone, email, or in-store
  • Troubleshoot technical issues and resolve problems
  • Provide software support and training to customers
  • Work closely with the sales team to ensure seamless customer experience


Requirements

To be successful in this role, you will need:




  • Completed Matric and IT qualification (minimum A/N)
  • Experience in Helpdesk/1st Line Support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment


What We Offer

iStore offers a competitive salary and benefits package, as well as opportunities for career growth and development.



About iStore

iStore is a leading Apple Premium Reseller in Africa, with a commitment to providing exceptional customer service and support.



Apply Today

We are an equal opportunities employer and welcome applications from all qualified candidates.



  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Technical Support SpecialistAt The Legends Agency, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical and administrative support to our General Manager to ensure the efficient operation of engineering processes.Key Responsibilities:Manage technical tasks and...


  • Cape Town, Western Cape, South Africa The Recruitment Guy Full time

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team at The Recruitment Guy in Cape Town. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers, field service technicians, and workshop staff in the region.Key Responsibilities:Provide...


  • Cape Town, Western Cape, South Africa The Recruitment Guy Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at The Recruitment Guy in Cape Town. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers, field service technicians, and workshop staff in the region.Key...


  • Cape Town, Western Cape, South Africa Parvana Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Parvana. As a Technical Support Specialist, you will be responsible for delivering technical support with efficiency, reliability, professionalism, and a friendly approach to delight clients.Key Responsibilities:- Deliver technical...


  • Cape Town, Western Cape, South Africa Vista Full time

    Job SummaryVista is seeking a highly skilled Technical Support Specialist to join our team in Cape Town. As a Technical Support Specialist, you will be responsible for providing technical support to our customers across Europe, the Middle East, and Africa.Key ResponsibilitiesProvide technical support to customers via phone, email, and other communication...


  • Cape Town, Western Cape, South Africa Uptime Solutions Ltd Full time

    Job Title: Technical Support SpecialistAbout the Role:As a Technical Support Specialist at Uptime Solutions Ltd, you will play a crucial role in delivering exceptional customer service and technical support to our clients. Your primary responsibility will be to assist customers with technical issues, troubleshoot problems, and provide solutions to ensure...


  • Cape Town, Western Cape, South Africa Sabio Full time

    Job SummarySabio is a leading global company providing innovative solutions to the contact centre industry. We are seeking a highly skilled Technical Support Specialist to join our team.About the RoleAs a Technical Support Specialist, you will be responsible for providing technical expertise and support to our customers and internal teams.You will work...


  • Cape Town, Western Cape, South Africa The Recruitment Guy Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at The Recruitment Guy in Cape Town. The ideal candidate will possess extensive experience in technical field services, with a strong background in machinery hydraulics, engine mechanics, electrical, electronics, and technical schematics.Responsibilities:Provide...


  • Cape Town, Western Cape, South Africa Stepco Recruitment Full time

    Job Title: IT Technical Support SpecialistJob Summary: We are seeking a skilled IT Technical Support Specialist to join our team at Stepco Recruitment. As a Field Services Technician, you will be responsible for providing technical support to our clients in the greater Cape Town area from your home-based office.Key Responsibilities:Provide technical support...


  • Cape Town, Western Cape, South Africa Pure Placements (PTY) LTD Full time

    Technical Support Specialist (Hybrid - Cape Town)We are seeking a highly skilled Technical Support Specialist to join our team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining...


  • Cape Town, Western Cape, South Africa DLK Group Full time

    Job Title: Technical Support SpecialistJob Summary:The DLK Group is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for internal and external clients seeking technical assistance. This role requires providing exceptional customer service, troubleshooting IT issues, and...


  • Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    Job Title: Technical Support RoleWe are seeking a highly skilled Technical Support Specialist to join our dynamic team. As a Technical Support Specialist, you will be responsible for providing excellent customer experience through technical support, serving as the interface between the customer and various departments, and troubleshooting and resolving...


  • Cape Town, Western Cape, South Africa Datafin Recruitment Full time

    Technical Support SpecialistWe are seeking a skilled and enthusiastic Technical Support Specialist fluent in Spanish or German to join our Cape Town based team.Requirements:Qualification in the IT field or related technical discipline preferred2-3 years of experience in support field, preferably somewhat technically orientedBasic knowledge of SQLBasic...


  • Cape Town, Western Cape, South Africa Sabio Full time

    Unlock Your Potential as a Technical Support SpecialistSabio is a leading global company that provides innovative solutions for contact centre systems integration. We're seeking a passionate and enthusiastic Technical Support Specialist to join our team.About the RoleAs a Technical Support Specialist, you will be responsible for identifying, isolating, and...


  • Cape Town, Western Cape, South Africa Sabio Full time

    Unlock Your Potential as a UC Technical SpecialistSabio is a global leader in contact centre solutions, and we're seeking a talented UC Technical Specialist to join our team. As a key member of our technical team, you'll play a critical role in delivering exceptional customer experiences and driving business growth.About the RoleWe're looking for a...


  • Cape Town, Western Cape, South Africa SA Commercial Ltd Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our dynamic team. As a valued member of our elite support squad, you will:Provide excellent customer experience through technical support.Serve as the interface between the customer and various departments.Troubleshoot and resolve customer issues promptly and...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    We are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting technical issues, providing solutions to customer...


  • Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at SA Commercial (Pty) Ltd. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer Support: Provide timely and effective technical support to...


  • Cape Town, Western Cape, South Africa VHRS Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Precium. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our enterprise merchants, ensuring timely and satisfactory outcomes in line with internal and external SLAs.Key...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    We are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting technical issues, providing solutions to customer...