Logistics Delivery Operations Coordinator

2 days ago


Johannesburg, Gauteng, South Africa Retail Solutions Full time
Job Title: Logistics Delivery Operations Coordinator

About Retail Solutions:
Retail Solutions is a dynamic company that delivers exceptional customer experiences through innovative logistics solutions. We are seeking a highly motivated and organized Logistics Delivery Operations Coordinator to join our team.

Salary: $60,000 - $80,000 per annum

Job Description:
The Logistics Delivery Operations Coordinator plays a critical role in ensuring the smooth execution of daily operations, addressing store support inquiries, tracking orders, and ensuring timely product deliveries. This position involves collaborating closely with the Final Mile Manager to implement process improvements designed to enhance delivery speed, reduce costs, and maintain quality standards.

Key Responsibilities:
• Assist in the coordination of daily operations, addressing store support inquiries, tracking orders, and ensuring timely product deliveries.
• Review and organize incoming delivery requests, preparing reports and updates to meet operational targets.
• Monitor daily performance metrics, including delivery accuracy, timing, and customer satisfaction levels, and communicate findings to the Final Mile Manager.
• Collaborate with the fulfillment team to devise immediate solutions for any issues that may arise during deliveries.
• Maintain accurate records of daily transactions, route data, and delivery outcomes, ensuring all documentation and reports are completed accurately and in a timely manner.

Requirements:
• Strong organizational skills with attention to detail and the ability to prioritize tasks effectively.
• An analytical mindset, with experience in data collection and reporting preferred.
• Excellent communication and problem-solving abilities for effective collaboration across teams and support of operational continuity.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with logistics software is an advantage.
• Completed Grade 12/Matric.
• Willingness to work extended hours to complete tasks.
• Ability to work independently.
• Preferably possesses Last Mile Delivery experience.
• At least has experience in logistics or transportation.
• Proficiency in Microsoft applications.
• Ideally has experience in Last Mile Delivery.

Benefits:
Retail Solutions offers a competitive salary, opportunities for career growth, and a collaborative work environment.

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