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Debtor Administration Coordinator

2 weeks ago

Parktown North, Gauteng, South Africa Cinagi Full time

Job Summary:

We are seeking a Debtor Administration Coordinator to join our team at Cinagi. The successful candidate will be responsible for managing corporate and individual debtors, including monthly reconciliation of premium payments, credit control, activation and resignation of policies, management of related policy queries, and maintaining strong relationships with employer groups and associated stakeholders.

Main Responsibilities:

  • Reconcile premium payments received from debtors against the raised billings.
  • Manage corporate and individual debtors, including credit control and activation/resignation of policies.
  • Prepare and submit monthly premium bordereaux to underwriters, including the calculation of disbursements from premium receipts.
  • Log and manage monthly debit orders for individual and corporate clients.
  • Handle all debtor related queries, including premium disputes, debit order queries, new policy activations, updates to dependents covered on policies, and onboarding of new employer groups/debtors.

Key Skills and Qualifications:

  • Advanced Excel proficiency (data reconciliation, pivot tables, formulas, etc.).
  • Familiarity with policy administration processes and accounting tools (e.g. Sage).
  • High attention to detail.
  • Accuracy.
  • Strong numeracy and analytical ability.
  • Strong problem-solving skills.
  • Ability to work independently and meet deadlines.
  • Ability to multitask effectively.
  • Highly organised.
  • Strong interpersonal and communication skills for internal reporting purposes and management of client and stakeholder relationships.