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German Language Support Specialist

1 week ago

Cape Town, Western Cape, South Africa Jai Search Consultancy Full time
Job Overview: As a German speaking consultant with Jai Search Consultancy, you will be responsible for providing top-notch customer support to clients via email and chat. This role requires excellent communication skills, both written and verbal, as well as the ability to troubleshoot technical issues and resolve customer concerns in a timely manner.

Key Responsibilities:
- Respond to customer queries and provide accurate information
- Troubleshoot technical issues and resolve customer concerns
- Maintain detailed records of customer interactions and transactions
- Stay up-to-date on product features and specifications, and promotions to provide informed responses to customer enquiries

Requirements:
- Proficiency in German language (spoken, written, and read)
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong analytical and critical thinking skills

Benefits:
- Medical insurance and group cover, which consists of death, disability and funeral cover
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment

How to Apply:
To apply for this position, please send your updated CV and supporting documents to us.