Airport Representative

7 days ago


Cape Town, Western Cape, South Africa University of Fort Hare Full time
Job Summary
The University of Fort Hare is seeking a highly skilled Sales and Customer Care Professional to join our team. In this role, you will be responsible for providing exceptional customer service to our clients while also working on sales targets.

Responsibilities:
  1. Assist passengers with pre & post flight departure travel-related queries in the customer relations department in German & English.
  2. Work on airline reservations systems & handle voice calls in English & German.

Requirements:
Essential Skills:
  • Native level fluency in German: Verbal & Written skills essential (Advanced level may be considered).
  • Located in Cape Town.
  • Permanent residence permit/South African ID holders only.
  • Excellent computer literacy & technical skills.

Preferred Skills:
  • Previous customer service experience.

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