Sales and Customer Service Experts in German
3 days ago
This role offers an excellent opportunity to work as a Sales and Customer Service Expert in German at the University of Fort Hare. If you possess native-level fluency in German, excellent communication skills, and a passion for delivering exceptional customer experiences, we encourage you to apply.
Main Responsibilities:
- Work on various projects, supporting passengers with travel-related inquiries in German & English.
- Utilize airline reservation systems to handle voice calls and written correspondence in both languages.
- Participate in comprehensive training programs to enhance product knowledge and technical skills.
- Engage in daily interactions with international passengers, addressing their queries and expressing appreciation for their feedback.
- Adhere to performance metrics and client satisfaction expectations.
- Work efficiently within a fast-paced call centre environment.
Eligibility Criteria:
- Native level fluency in German: Essential for verbal and written communication (Advanced level may be considered).
- Residency in Cape Town.
- Possession of a valid permanent residence permit or South African ID.
- Superior computer literacy and technical abilities.
- A clean police record.
- Ability to adapt to variable shift schedules.
- Prior customer service experience is beneficial.
- Salary: R200 000 CTC per annum.
- Contract: Full-time, permanent position with 40 hours/week, 8-9 hour shifts/day.
- Shift Schedule: Rotational shifts, Monday-Friday.
- Training: 4 weeks, fully paid.
- Probation Period: 4 months.
- Health Insurance: Provided by the Company.
- Remote Work: Requires fibre internet connection or fixed stable ADSL line (employee's expense). Must be a fixed-line internet; no wireless connections accepted.
- Load Shedding: UPS Solution required (inverter available for purchase or own solution accepted).
-
Cape Town, Western Cape, South Africa University of Fort Hare Full timeCompany OverviewThe University of Fort Hare is seeking a highly skilled Customer Service and Sales Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients while also working on sales targets.Responsibilities:Assist passengers with pre & post flight departure travel-related queries in...
-
Customer Service and Sales Specialist
7 days ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeJob DescriptionAs a Customer Service and Sales Representative, you will work for a prestigious airline brand on various work streams. Your responsibilities will include assisting passengers with pre & post flight departure travel-related queries in the customer relations department in German & English.Key Responsibilities:Work on airline reservations systems...
-
German Language Expert
7 days ago
Cape Town, Western Cape, South Africa Surgo HR & Training Full timeCompany OverviewSurgo (Pty) Ltd is a leading desktop publishing company that produces high-quality business graphics in multiple languages. Our team of experts provides innovative solutions to our clients worldwide, and we are now seeking a skilled German-speaking professional to join our team.
-
Cape Town, Western Cape, South Africa University of Fort Hare Full timeAre you a sales and customer service expert fluent in German? Do you want to work in the dynamic aviation industry? We have an exciting opportunity for a talented individual to join our team at the University of Fort Hare.Key Responsibilities:Work on various work streams, assisting passengers with pre & post flight departure travel-related queries in German...
-
Customer Service and Sales Professionals
3 days ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeWe are seeking a skilled Customer Service and Sales Representative to join our team at the University of Fort Hare. As a key member of our customer relations department, you will be responsible for providing exceptional service to our international passengers.Responsibilities:Work on various work streams, assisting passengers with pre & post flight departure...
-
Sales and Customer Care Professional
7 days ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service and Sales Representative to join our team at the University of Fort Hare. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients while achieving sales targets.Responsibilities:Provide exceptional customer...
-
Airport Representative
7 days ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeJob SummaryThe University of Fort Hare is seeking a highly skilled Sales and Customer Care Professional to join our team. In this role, you will be responsible for providing exceptional customer service to our clients while also working on sales targets.Responsibilities:Assist passengers with pre & post flight departure travel-related queries in the customer...
-
German Speaking Customer Support Specialists
3 days ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeThis is an exciting opportunity to work as a German Speaking Customer Support Specialist in the aviation industry. We are looking for a highly motivated individual who can provide exceptional customer service to our international passengers.Key Responsibilities:Work on airline reservations systems, handling voice calls and written correspondence in English &...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Fempower Full timeThe Customer Service Representative (CSR) Team Supervisor - German is responsible for leading a team of German-speaking CSRs, ensuring the delivery of outstanding customer service. You will oversee daily operations, guide and support your team, and ensure performance standards are consistently met. This role is crucial in driving team motivation and...
-
German Customer Representatives
4 weeks ago
Cape Town, Western Cape, South Africa Jai Search Consultancy Full timeJob Requirements : Read, speak and write German Matric or higher Salary: R27,500.00 Working hours: Mon- Friday (08h00-17h00) Industry: BPO Location: Woodstock (hybrid) To apply kindly send your updated CV and supporting documents to infojai.co.za
-
German Customer Representatives
1 week ago
Cape Town, Western Cape, South Africa Jai Search Consultancy Full timeJob Requirements : Read, speak and write German Matric or higher Salary: R27,500.00 Working hours: Mon- Friday (08h00-17h00) Industry: BPO Location: Maitland (hybrid) To apply kindly send your updated CV and supporting documents to infojai.co.za
-
Sales and Customer Engagement Expert
1 day ago
Cape Town, Western Cape, South Africa Saint-Gobain Group Full timeWe are seeking a seasoned Sales and Customer Engagement Expert to join our team at Saint-Gobain Group. As a critical member of our sales and customer-facing department, you will drive business growth through strategic sales initiatives, enhance customer relationships, and deliver exceptional customer experiences.The ideal candidate will possess a strong...
-
Customer Service
4 weeks ago
Cape Town, Western Cape, South Africa One and Only Direct Full timeRole Description: We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. This is a full-time, on-site role at One and Only Direct in Cape Town. As the primary point of contact for our customers, you will be responsible for:Addressing inquiriesResolving complaintsProcessing...
-
Customer Service
2 weeks ago
Cape Town, Western Cape, South Africa One and Only Direct Full timeRole Description: We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. This is a full-time, on-site role at One and Only Direct in Cape Town. As the primary point of contact for our customers, you will be responsible for:Addressing inquiriesResolving complaintsProcessing...
-
Cape Town, Western Cape, South Africa Ananzi Full timeWe are seeking a highly skilled German and English Language Expert for Desktop Publishing to join our team at Ananzi. As a 24/7 desktop publishing company based in central Cape Town, we produce business graphics in both languages. The ideal candidate must have a strong background in desktop publishing, including corporate identity design and expertise in...
-
Claims Handler- German Speaking
2 weeks ago
Cape Town, Western Cape, South Africa Collinson Full timeJob title : Claims Handler- German SpeakingJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Role purpose:The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing efficient friendly customer contact with...
-
German Speaking: Credit Controller
6 days ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeCredit Controller: BPO Industry: Cape Town: Urgent• The call is for a German Speaking Credit Controller to join the client in Cape Town• Duties and responsibilities could include Credit Controller include:• Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.• Establish policies...
-
Customer Service Host
1 day ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeCrew Life at Sea is dedicated to providing an unforgettable dining experience to our guests. As a Customer Service Host, you will play a vital role in achieving this goal by greeting guests warmly, answering questions about our menu, and resolving any issues promptly.In this position, you will be responsible for providing exceptional customer service,...
-
Customer Financial Services Associate
1 day ago
Cape Town, Western Cape, South Africa One and Only Direct Full timeWe are looking for a dedicated Customer Financial Services Associate to join our team at One and Only Direct. In this role, you will play a key part in helping our clients achieve their financial goals by providing expert advice on our financial products.Responsibilities:You will meet with clients to understand their financial needs and develop tailored...
-
Italian Customer Sales
1 day ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeItalian Customer Sales & Services Representative2025-03-06 - 2025-04-05PermanentCPT002845Admin, Office & SupportIf you are looking to work for a prestigious airline brand on various work streams and are able to speak/write in Italian, then this role is for you.Responsibilities:Assistance to passengers with pre & post flight departure travel-related queries...