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Senior Team Leader

2 weeks ago

Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

Jai Search Consultancy is a leading provider of recruitment solutions, and we are committed to delivering exceptional results for our clients.

About the Role

We are seeking a highly motivated and experienced German Speaking Team Leader to join our team. As a key member of our operations team, you will be responsible for leading a team of customer service representatives to deliver high-quality services to our clients.

Key Responsibilities
  • Develop and implement effective strategies to improve team performance and productivity.
  • Lead a team of customer service representatives to deliver high-quality services to clients.
  • Maintain a positive and supportive work environment that promotes employee engagement and well-being.
Requirements
  • Fluent German language skills (C1 level or higher).
  • Previous experience as a team leader in a call center or BPO environment.
  • Strong leadership and communication skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary package.
  • A comprehensive benefits program, including medical insurance and group cover.
  • The opportunity to work in a dynamic and supportive environment.