Restaurant Leader
1 month ago
A leading luxury hotel in the hospitality industry seeks a Restaurant Service Manager to oversee the efficient operation of their multi-venue restaurant team.
The ideal candidate will be responsible for driving revenue, profitability, and quality goals, ensuring seamless service delivery, and maintaining high standards of production, productivity, and customer service.
Requirements include a Matric qualification, with Food and Beverage/Hotel Management qualification advantageous, and previous experience in a similar position in a 4/5-star property.
The successful candidate will be responsible for:
- Ensuring that service levels are maintained and sustained in the restaurants
- Managing dining rooms and communicating with service, kitchen, and reception staff regarding special requests and events
- Responding efficiently and accurately to customer complaints
- Organising and supervising shifts, appraising staff performance, and providing feedback to improve productivity
- Ensuring compliance with safety and sanitation regulations, controlling operational costs, and implementing policies to maintain future restaurant operations
- Reporting on financial performance, inventory, and personnel, and producing management reports as required
Due to the high volume of applications, only candidates meeting the minimum requirements will be contacted. If you have not heard from us within 2 weeks, please consider your application as unsuccessful.
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