Restaurant Operations Manager

2 weeks ago


Cape Town, Western Cape, South Africa Fempower Full time

Fempower is seeking a talented and experienced Restaurant Operations Manager to spearhead the success of our new family restaurant. With a passion for exceptional customer service and a keen eye for detail, this leader will oversee daily restaurant operations, manage a team of staff members, and ensure seamless customer experiences.

Responsibilities:

  • Oversee daily restaurant operations, including managing inventory levels and ordering supplies as needed.
  • Manage and lead a team of staff members, including hiring, training, and scheduling.
  • Ensure high levels of customer satisfaction through excellent service, monitoring food preparation and presentation.
  • Implement and uphold food safety standards, collaborating with the kitchen staff to ensure smooth operations.
  • Handle customer inquiries and resolve any issues promptly.

Requirements:

  • Staff recruitment and training experience.
  • Bar management experience and hospitality management skills.
  • Proficient in food safety regulations and strong kitchen management abilities.
  • Effective leadership qualities and knowledge of food service management practices.


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