Service Delivery Team Lead

At TTEC, we're dedicated to delivering exceptional customer experiences. As a Service Delivery Team Lead in Cape Town, you'll play a key role in creating and implementing strategies to drive customer satisfaction and loyalty.Key Responsibilities:Lead and motivate a team of customer service representatives to achieve exceptional customer experience and...

At TTEC, we're dedicated to delivering exceptional customer experiences. As a Service Delivery Team Lead, you'll play a key role in creating and implementing strategies to drive customer satisfaction and loyalty.Key Responsibilities:Coach and develop your team to ensure they have the skills and knowledge needed to deliver outstanding customer...

Job DescriptionThis role is responsible for managing projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team.The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and...

At TTEC, we're dedicated to delivering exceptional customer experiences. As a Service Delivery Team Lead, you'll play a key role in creating and implementing strategies to drive business growth and customer satisfaction.Key Responsibilities:Lead and motivate a team of customer service representatives to achieve business objectives and deliver high-quality...

Job SummaryWe are seeking a highly skilled Social Work Supervisor to lead our Service Delivery Teams. The successful candidate will be responsible for ensuring the delivery of high-quality social work services to vulnerable individuals, groups, families, and communities.Key ResponsibilitiesSupervise and advise social workers, social auxiliary workers, and...

Job SummaryWe are seeking a highly skilled Social Work Supervisor to lead our Service Delivery Teams in the Western Cape Government.

About the RoleWe are seeking an experienced Delivery Lead to join our engineering team at Lula, a innovative and human-focused FinTech company. As a key member of our team, you will play a critical role in supporting the delivery of our platform and business bank.Key ResponsibilitiesCollaborate with cross-functional teams to define and manage the backlog and...

At TTEC, we're all about delivering exceptional customer experiences. As a Service Delivery Team Lead in Cape Town, you'll be part of a dynamic team that creates and executes amazing customer experiences. You'll support and motivate your team to meet goals, answer associates' questions, and ensure quality customer experiences on every call.What You'll Be...

{"title": "Customer Service Team Lead", "content": "Job SummaryTelebest is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer service operations, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead...

About UPSWe are a leading logistics company dedicated to delivering packages and providing excellent customer service. Our team is comprised of hardworking individuals who work together to ensure timely and efficient delivery of goods.Job SummaryWe are seeking a Delivery Support Specialist to join our team. In this role, you will assist our drivers with...

We are seeking a skilled Service Delivery Team Leader to promote social change and empower individuals in the community. The successful candidate will be responsible for supervising social work services and ensuring that they are delivered effectively. This is an exciting opportunity to make a real difference in the lives of people in the Western Cape.In...

Job Title: Service Delivery ManagerJob Summary:We are seeking an experienced Service Delivery Manager to lead our IT service management and delivery team. The ideal candidate will have a strong background in IT service management, with experience in leading service delivery reviews, managing SLA adherence, and driving service improvement...

We are seeking an experienced IT Service Delivery Manager to lead our business operations in Cape Town. This is a challenging role that requires strong leadership skills, excellent communication abilities, and a deep understanding of IT service management principles.Job DescriptionThe successful candidate will be responsible for leading the delivery of IT...

Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Allmed Healthcare Professionals. The successful candidate will be responsible for leading a team of customer service representatives, ensuring excellent service delivery and high levels of customer satisfaction.Key...

Job Title: IT Service Delivery ManagerJob Summary: We are seeking an experienced IT Service Delivery Manager to lead our service delivery team.Key Responsibilities:* Lead service delivery reviews on SLA adherence and ongoing projects with clients and internal stakeholders* Participate in ongoing service delivery reviews and new business growth calls with...

The Customer Service Operations Manager at Fempower Personnel is responsible for leading a team of German-speaking CSRs, ensuring the delivery of outstanding customer service. This role is crucial in driving team motivation and efficiency while ensuring customer satisfaction.KEY RESPONSIBILITIES:Team Leadership: Lead and manage a team of German-speaking...

The Service Delivery Manager oversees the technical hosting environment and product support desk, ensuring seamless service delivery and high availability. This involves managing infrastructure stability, performance, and security, as well as leading the support desk team to deliver prompt and effective customer support.Key Responsibilities:Manage the...

Our BPO client is seeking an experienced IT Service Delivery specialist to lead their service management:Key Responsibilities:Client Portfolio Management – End-to-end owner of key accounts from IT Service delivery perspectiveIT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal...

Job Title: Social Work Supervisor: Service Delivery TeamThe Western Cape Government's Department of Social Development is seeking a skilled and experienced Social Work Supervisor to lead the Service Delivery Team. The successful candidate will be responsible for ensuring that social work services are provided to the community through the promotion of social...

Job SummaryThis role is responsible for managing projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs.Key ResponsibilitiesLead a team...