Team Lead, Service Delivery Manager

At TTEC, we're dedicated to delivering exceptional customer experiences. As a Service Delivery Team Lead in Cape Town, you'll play a key role in creating and implementing strategies to drive customer satisfaction and loyalty.Key Responsibilities:Lead and motivate a team of customer service representatives to achieve exceptional customer experience and...

At TTEC, we're dedicated to delivering exceptional customer experiences. As a Service Delivery Team Lead, you'll play a key role in creating and implementing strategies to drive customer satisfaction and loyalty.Key Responsibilities:Coach and develop your team to ensure they have the skills and knowledge needed to deliver outstanding customer...

Job Title: Service Delivery ManagerJob Summary:We are seeking an experienced Service Delivery Manager to lead our IT service management and delivery team. The ideal candidate will have a strong background in IT service management, with experience in leading service delivery reviews, managing SLA adherence, and driving service improvement...

Job Title: IT Service Delivery ManagerJob Summary: We are seeking an experienced IT Service Delivery Manager to lead our service delivery team.Key Responsibilities:* Lead service delivery reviews on SLA adherence and ongoing projects with clients and internal stakeholders* Participate in ongoing service delivery reviews and new business growth calls with...

About the RoleWe are seeking an experienced Delivery Lead to join our engineering team at Lula, a innovative and human-focused FinTech company. As a key member of our team, you will play a critical role in supporting the delivery of our platform and business bank.Key ResponsibilitiesCollaborate with cross-functional teams to define and manage the backlog and...

Service Delivery Manager OverviewThe Service Delivery Manager role at Pragma is a critical position responsible for ensuring seamless service delivery, high availability, and client satisfaction. This involves overseeing the technical hosting environment and managing the product support desk to deliver prompt and effective customer support.Key...

Job SummaryWe are seeking a highly skilled Social Work Supervisor to lead our Service Delivery Teams. The successful candidate will be responsible for ensuring the delivery of high-quality social work services to vulnerable individuals, groups, families, and communities.Key ResponsibilitiesSupervise and advise social workers, social auxiliary workers, and...

Job SummaryThis role is responsible for managing projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs.Key ResponsibilitiesLead a team...

About the RoleThis is a key leadership position within our IT organization, responsible for managing projects to deliver specific products or transformations via a multi-disciplinary, highly skilled IT team.The IT Service Delivery Manager will oversee a team of technical specialists that enable the delivery of high-quality technology solutions to end users...

Job SummaryWe are seeking a highly skilled Service Delivery Manager to oversee the implementation and operations of IT service management processes. The ideal candidate will possess a relevant degree and ITIL certification, along with at least five years of experience in IT service management within a large-scale environment.About the RoleAs a Service...

Job Title: IT Service Delivery ManagerWe are seeking a highly skilled IT Service Delivery Manager to join our team at Dante Personnel in Cape Town.Key Responsibilities:Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholdersParticipate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business...

Job Title: IT Service Delivery Manager – International BPOAt ABC Worldwide, we are seeking an experienced IT Service Delivery Manager to join our team. As a key member of our Technology Operations department, you will be responsible for ensuring seamless IT service management, driving business growth, and creating value for our clients through IT...

Job Title: IT Service Delivery Manager – International BPOAt ABC Worldwide, we are seeking an experienced IT Service Delivery Manager to join our team. As a key member of our Technology Operations department, you will be responsible for ensuring seamless IT service management, driving business growth, and creating value for our clients through IT...

Job Title: IT Service DeliveryIsilumko Staffing is seeking a highly skilled IT Service Delivery professional to join our team. As a key member of our organization, you will be responsible for ensuring seamless IT service management, driving business growth, and creating value for our clients through IT intervention.Key Responsibilities:Client Portfolio...

At TTEC, we're all about delivering exceptional customer experiences. As a Service Delivery Team Lead in Cape Town, you'll be part of a dynamic team that creates and executes amazing customer experiences. You'll support and motivate your team to meet goals, answer associates' questions, and ensure quality customer experiences on every call.What You'll Be...

Job Title: IT Service DeliveryIsilumko Staffing is seeking a highly skilled IT Service Delivery professional to join our team. As a key member of our organization, you will be responsible for ensuring seamless IT service management, driving business growth, and creating value for our clients through IT intervention.Key Responsibilities:Client Portfolio...

Job Description: IT Service Delivery ManagerAt ABC Worldwide, we are seeking an experienced IT Service Delivery Manager to lead our IT service delivery team.Key Responsibilities:Develop and implement IT service delivery strategies that enhance customer satisfaction and operational efficiency.Oversee the planning, delivery, and support of IT services,...

Job Title: IT Service Delivery ManagerWe are seeking a highly skilled IT Service Delivery Manager to join our team at Dante Personnel.Key Responsibilities:Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholdersParticipate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with...

{"title": "Customer Service Team Lead", "content": "Job SummaryTelebest is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer service operations, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead...

About Parvana:Parvana is a global company with a diverse team of engineers, developers, and specialists in finance, HR, digital infrastructure, and marketing. We prioritize integrity and have a commitment to unity.Job Role:The Service Delivery Manager will act as the main client contact for escalations, updates, and hosting inquiries. This role oversees...