IT Service Delivery Manager

4 days ago


Cape Town, Western Cape, South Africa Dante Personnel Full time

We are seeking an experienced IT Service Delivery Manager to lead our business operations in Cape Town. This is a challenging role that requires strong leadership skills, excellent communication abilities, and a deep understanding of IT service management principles.

Job Description

The successful candidate will be responsible for leading the delivery of IT services to our clients, ensuring that all projects are completed on time, within budget, and to the required quality standards. This includes managing a team of professionals, developing and implementing service improvement initiatives, and driving effectiveness in compliance and information security.

Requirements

To be considered for this role, you must have a graduate degree, preferably with a BE/BTech qualification and industry-recognized certifications like ITIL or PMP. You should also have experience working in a 24/7 environment and be able to lead service delivery reviews, participate in ongoing service delivery reviews, and identify, implement, and review service improvement initiatives.

Salary

The estimated salary for this role is R550,000 - R650,000 per annum, depending on your level of experience and qualifications.

Benefits

We offer a competitive benefits package, including medical aid, life insurance, and a generous annual leave allowance. As a member of our team, you will also have access to ongoing training and development opportunities, as well as the chance to work on exciting projects with a talented group of professionals.



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