Sales Campaign Director
6 days ago
**Company Overview**: At CallForce, we are committed to delivering exceptional results through our expertly managed sales campaigns.
**Salary**: The estimated salary for this role is $80,000 - $110,000 per annum, commensurate with experience.
**Job Description**: As a Sales Campaign Director at CallForce, you will be responsible for managing and growing a 150-seat outbound sales team to achieve and exceed performance targets. You will support the Team Leaders with coaching, guidance, and mentorship to meet campaign expectations.
**Key Responsibilities**:
- Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagement with key stakeholders.
- Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.
- Initiate employee incentives to drive performance in the operation.
- Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.
- Oversee quality control and other compliance applicable to the client and local legislation.
- Work closely with QA to ensure quality is never compromised, and non-adherence is attended to swiftly.
- Support the team leaders in agent performance reviews with the agents.
**Required Skills and Qualifications**: To be successful in this role, you will require:
- 3 to 5+ years' experience managing a sales campaign within a BPO environment.
- Experience in Telco is an additional advantage.
- Sales track record of building exceptional team performance.
- Dynamic and proven leadership ability to accelerate growth.
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