Dutch Language Customer Service Representative
3 weeks ago
Job Title: Dutch Speaking Customer Service and Sales Representative
Job Type: Full time/Permanent
Location: Limpopo, South Africa
Workplace: Fully Remote
We are seeking a highly skilled and fluent Dutch language speaker to join our team as a Customer Service and Sales Representative. As a representative of our prestigious airline brand, you will be responsible for assisting passengers with pre and post-flight travel-related queries in Dutch and English languages.
Responsibilities:
- Assist passengers with pre and post-flight travel-related queries in Dutch and English languages
- Work on airline reservations systems and handle voice calls in English and Dutch
- Required to meet specific key performance indicators and meet expected client service levels
Requirements:
- Native level fluency in Dutch language: Verbal & Written
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
- Fully paid product and systems training provided
- Training: 4 weeks (Fully Paid)
- Probation period: 4 months
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