CRM Data Specialist

1 day ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

Job Title: CRM Data Specialist - Loyalty Programme Expert

About Isilumko Staffing (JHB)

We are seeking an experienced CRM Data Specialist to join our Marketing team in Johannesburg.

Key Highlights:

  • Estimated Salary: R800,000 - R1,200,000 per annum
  • 6+ years of marketing experience with a focus on CRM and loyalty programmes
  • Fluent in English

Job Description:

Company Overview:

A global travel, tourism, and hospitality client is looking for a skilled CRM Data Specialist to manage their marketing activities in Johannesburg. The ideal candidate will have a strong background in CRM and loyalty programmes, with excellent data analysis and communication skills.

Responsibilities:

  1. Draft, execute, and monitor direct marketing campaigns, promotions, and interventions to grow the loyalty base
  2. Responsible for customer lifecycle management, including attending to all client queries
  3. Support the Marketing Manager with ad-hoc projects, such as drafting performance reports
  4. Monitor data quality, marketing activities, and segmenting to ensure effective campaign execution

Requirements:

  • Marketing diploma or Bachelor's degree
  • At least 6 years of marketing experience with a focus on CRM and loyalty programmes
  • System proficiency in SAS, Contact Lab, Touchbase Pro, Advanced Excel, and Marketo

Benefits:

  • Competitive salary package
  • Opportunity to work with a global client in the travel, tourism, and hospitality industry
  • Collaborative and dynamic work environment

How to Apply:

Please submit your application, including your CV and a cover letter, to us.



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