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CRM Business Operations Specialist

2 months ago


Johannesburg, Gauteng, South Africa THE SKILLS MINE (PTY) LTD Full time

At THE SKILLS MINE (PTY) LTD, we are seeking a highly skilled CRM Digital Admin to join our team. The ideal candidate will have a strong background in consumer behavior analytics and a proven track record of implementing successful business unit campaigns.

Key Responsibilities:

  • Develop and implement behaviorally primed potential audiences for various business unit campaigns.
  • Provide regular insight-led campaign reports and make tactical corrections as necessary.
  • Manage a hardworking CRM team and ensure alignment of campaigns to relevant audiences.
  • Seek out industry trends and emerging new technologies to drive business growth.

Requirements:

  • A Bachelor's Degree in a commercial field.
  • 4-7 years of experience in consumer behavior analytics.
  • Strong quantitative and analytical skills.
  • Experience collaborating with external agencies.
  • A working knowledge of CRM data systems.
  • E-commerce experience is an advantage.