Executive Assistant

2 months ago

Cape Town, Western Cape, South Africa FYXER Full time
About FYXER

FYXER is a pioneering company that redefines productivity for individuals, business leaders, and teams by providing seamless, reliable, and flexible admin and operations support.

We envision a world where every executive can unlock their full potential and focus on core goals without being burdened by repetitive tasks. Our unique combination of great people and agile technology helps fast-growing companies reach their full potential and shape the future.

We invest in continuous learning and development to enhance the capabilities of our team members, ensuring they are informed and can implement the latest tools, technologies, and best practices to optimize our service and operate efficiently.

Why Choose FYXER
  • We believe in work-life integration, empowering our team members to balance their careers and personal lives.
  • We're location-agnostic, offering fully remote and flexible opportunities that let you work from anywhere.
  • We provide diverse industry exposure, allowing you to gain insights into multiple sectors, cutting-edge technologies, and innovative processes.
  • We thrive on change and speed, offering a dynamic and fast-paced work environment that's perfect for innovators and problem-solvers.
  • We're part of a vibrant community of forward-thinkers who are shaping the future of executive support.

Our talent pool is a database of candidates who have successfully gone through our assessment process and can be offered work as soon as opportunities become available.

This means that if you meet our criteria, you'll be next in line for consideration as soon as we require more staff. Our hiring process is rapid and ever-growing, so chances are we'll need you sooner rather than later.

You'll remain an active candidate on our database, and we'll update you on our progress monthly.

The Opportunity

You'll join our cutting-edge Service Delivery Team within 'Core Client Support,' where you'll leverage AI and automation to deliver top-tier Executive Assistant services.

In this dynamic role, you'll work across a portfolio of clients, utilizing advanced technology to streamline operations, optimize workflows, and deliver unparalleled support.

Your ability to seamlessly switch between tasks, recognize limits, and proactively collaborate with technology makes you a key player in driving client success.

Requirements
  • You'll implement and manage cutting-edge technologies and integration tools for your clients to optimize our service.
  • You'll utilize tools to manage complex client calendars, proactively alerting users to deadlines, automating reminders, and ensuring all relevant information is integrated into calendar invites.
  • You'll coordinate and facilitate high-stakes meetings, leveraging software for tasks such as transcription, scheduling, and resource allocation.
  • You'll employ AI to monitor, prioritize, and respond to emails, managing complex schedules with precision and ensuring seamless communication.
  • You'll plan and coordinate complex business travel, combining your human logic with AI-powered tools to optimize routes, manage itineraries, and ensure a positive travel experience for clients.
  • You'll plan and execute local and international events, ensuring efficiency and precision in event coordination.
  • You'll provide proactive administrative and office management services, adapting to each client's digital ecosystem and operational needs.
  • You'll support clients in research, business development, marketing, supplier management, HR, recruitment, and project management, driving data-driven decision-making.
Expectations
  • You'll treat your clients as humans, prioritizing their needs and delivering personalized, high-impact services.
  • You'll creatively and efficiently solve client problems, adapting quickly to changing demands.
  • You'll continuously explore and implement tech solutions to improve service delivery, staying ahead of industry trends.
  • You'll maintain exceptional attention to detail, ensuring all tasks are completed to the highest standard within required timeframes.
  • You'll leverage AI for autonomous task management, ensuring efficiency and precision without the need for constant direction.
Skills/Experience
  • You'll have proficiency in AI tools, automation platforms, and digital integration, with a passion for leveraging technology to enhance efficiency.
  • You'll have experience in fast-paced roles, with a proven track record of managing complex tasks.
  • You'll have PA/EA experience, preferably in tech-driven environments, where AI tools are an integral part of the workflow.
  • You'll have excellent communication skills, with an interest in data analytics, enabling clear, concise, and impactful interactions with clients.
  • You'll be able to forge strong working relationships.
  • You'll have a relentless drive for continuous improvement, quick to adapt and implement change.
  • You'll have exceptional organizational skills, and the ability to manage time and tasks effectively in a fast-paced environment.
  • You'll treat your clients with empathy and care, to understand and anticipate their needs, delivering personalized, high-quality service.

We're looking for individuals that have the flexibility to commit to a minimum of 100 hours/month.

We offer a competitive hourly rate of £12-£20, depending on skills, level, and experience.

We provide opportunities on a contractor (self-employed) basis, offering flexibility to manage your work in a way that best suits your lifestyle.

We're committed to diversity and inclusion, recognizing the benefits of a diverse workforce and striving to be an inclusive organization.

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