Client Services Coordinator

1 week ago


Pretoria, Gauteng, South Africa Affinity Services Full time
About the Role

We are seeking a dedicated and personable Client Services Assistant to enhance our client support and ensure a high level of satisfaction. If you excel in client relations and administrative tasks, we'd love to have you join our team to help deliver exceptional service.

Key Responsibilities
  • Assist clients with inquiries, provide information, and address any issues or concerns.
  • Manage client accounts and maintain accurate records.
  • Schedule and coordinate appointments, meetings, and follow-ups with clients.
  • Prepare and process documentation related to client services.
  • Support the team with various administrative tasks and ensure smooth office operations.
  • Maintain a high standard of customer service and professionalism in all interactions.
  • Collect and analyze client feedback to improve service delivery.
Requirements

Requirements:

  • Proven experience in a client service or administrative role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and experience with client management software.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Grade 12/Matric certificate required, with additional qualifications in customer service or related fields being advantageous.
What We Offer

We offer a competitive salary package, a collaborative and supportive work environment, opportunities for professional development and career advancement, and a comprehensive benefits package.

About Us

Affinity Services is a leading staffing company dedicated to bridging the gap between exceptional talent and dynamic businesses. We specialize in providing tailored staffing solutions that meet the unique needs of our clients across various industries.

Our team of experienced HR professionals works tirelessly to identify, attract, and place top-tier candidates in positions where they can thrive and contribute to organizational success. Whether you're looking for temporary staffing, permanent placements, or specialized talent, Affinity Services is your trusted partner in finding the perfect fit.



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