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Arrears Resolution Expert

2 weeks ago

Cape Town, Western Cape, South Africa Parvana Full time

About Our Company: Parvana is a leading player in the property industry, with a proven track record of delivering exceptional results. We are committed to providing our clients with the highest level of service and expertise. We are currently seeking a highly skilled Credit Controller to join our team and contribute to our continued success.

Job Role Summary:

  • The successful candidate will be responsible for reconciling customer accounts, ensuring accuracy and timeliness.
  • They will resolve any queries or issues related to debtor statements.
  • Production of accurate and timely debtor statements, reports and reconciliations is a critical function of this role.
  • Proficiency in generating accurate and timely invoices for customers using MDA software is essential.
  • The ideal candidate will ensure that invoices are complete, accurate, and compliant with relevant regulations.
  • Municipal account review and timely collection of outstanding payments are also key responsibilities of this role.
  • Assistance to portfolio managers with account queries and loading new tenants and leases on MDA, as well as approving leases, is another critical function of this role.
  • Preparation and analysis of monthly arrear schedules and capturing tenant receipts and scrutinising pre-billing checks are also essential parts of this role.
  • The successful candidate will send tenant statements and liaise with the legal team on legal matters.

Requirements:

  • Matric or relevant financial qualification required.
  • Experience as a Credit Controller or similar role.
  • Proficiency with MDA software essential.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail.
  • Effective verbal and written communication.
  • Ability to interact with tenants, with English proficiency required and Afrikaans beneficial.
  • Capability to explain complex transactions clearly.
  • Proactive in identifying credit risks and resolving arrears issues.
  • Understanding of utility charges and tenant account management.
  • Proficient in analysing tenant statements and transaction history.