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Service Delivery Expert

1 week ago

Cape Town, Western Cape, South Africa Callforce Full time

We are looking for a skilled Contact Centre Specialist to join our team at Callforce. In this role, you will be responsible for delivering exceptional customer service to our clients in the petroleum industry.

Your primary focus will be on inbound customer care and client resolution, using your excellent communication skills to resolve customer issues efficiently and effectively. You will work closely with internal teams to ensure seamless communication and resolution of customer issues.

Key responsibilities include:

  • Servicing clients via phone, email, and other communication channels
  • Investigating and resolving customer complaints and issues
  • Collaborating with internal teams to resolve customer issues

We offer a competitive salary package, including R 9500 per month, and opportunities for growth and development. If you are a motivated and results-driven individual, please apply today.