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Senior Client Relationship Manager

2 months ago

Johannesburg, Gauteng, South Africa Fenris Personnel CC Full time

Key Responsibilities:
Utilize all available resources to achieve financial targets and foster a sustainable business model.
Monitor category performance and market positioning to uncover opportunities and challenges, devising strategies accordingly.
Formulate, negotiate, and oversee promotional initiatives tailored to specific retail partners.
Extract and refine EPOS data from various retailers while ensuring the accuracy of the EPOS database.
Establish and nurture robust relationships with primary clients.

Provide exceptional service to key clients, meeting the standards expected from leading brands to uphold the company's strong market presence.

Oversee all aspects of customer management within the key client portfolio.
Efficiently manage all administrative tasks associated with clients and service providers.
Collaborate with third-party sales and merchandising teams to guarantee optimal shelf presentation.
Leverage retailer analytics such as Site Days Cover and Gap analysis to maintain shelf health.

Conduct regular field visits to designated regions to ensure effective shelf execution and stay informed about competitor activities to retain a competitive advantage.


Qualifications:
Relevant degree or diploma
Experience in FMCG with at least 5 years in key account management
Strong analytical skills
Proficiency in Excel is crucial
Experience with PowerBI is advantageous

Only shortlisted candidates will be contacted.