Sales and Business Development Director

1 week ago

Johannesburg South, South Africa BSi Steel Full time
Job Description

We are seeking a highly skilled Sales and Business Development Director to lead our sales team at BSi Steel.

The successful candidate will have a proven track record in sales leadership, team management, and strategic planning. They will be responsible for providing leadership, direction, and guidance to both sales representatives and the client services team to ensure they meet their targets and goals.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to inspire, motivate, and guide teams toward achieving their goals. They will also have strong analytical and problem-solving skills, with the ability to assess data and performance metrics to identify trends, opportunities, and areas for improvement.

In terms of specific responsibilities, the Sales and Business Development Director will:

  • Develop and execute sales strategies that align with company goals, targeting market opportunities and identifying areas for expansion;
  • Maintain relationships with key strategic customers, ensuring their needs are met and identifying upselling or cross-selling opportunities;
  • Analyze sales performance data to identify trends and drive accountability within the team to achieve revenue growth;
  • Oversee the development and implementation of a robust CRM system that captures customer interactions, sales data, and analytics to enhance sales processes;
  • Provide training on SANA, equipping the sales team to effectively engage with customers online and utilize technology in their workflows;
  • Continuously assess market conditions and competitive landscape to identify potential risks and develop mitigation strategies;
  • Ensure that sales practices adhere to company policies and legal regulations, promoting ethical behavior within the sales team;
  • Manage customers risk with Credit Manager, increasing insurable limits, monitoring bad paying customers;
  • Identify and research potential new markets or customer segments to diversify the company's customer base and reduce reliance on existing accounts;

Key Performance Areas will include:

  • Percentage increase in sales GP & Tons over a period, indicating overall sales performance;
  • Percentage of customers retained over a given time frame, reflecting client satisfaction and loyalty;
  • Percentage of sales representatives meeting or exceeding their individual sales targets;
  • The average GP generated per sale, testing effectiveness of upselling and cross-selling strategies;
  • Percentage of leads that are converted into customers, testing effectiveness of the sales process;
  • Feedback from clients regarding their experience, measured through Net Promoter Score (NPS).

We offer a competitive salary of $120,000 - $180,000 per annum, depending on experience, as well as benefits including health insurance, retirement plan, and paid time off.

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