Luxury Spa Coordinator

2 weeks ago


Hoedspruit, South Africa Centre Recruit Consultants Full time

At Centre Recruit Consultants, we are looking for a skilled Luxury Spa Coordinator to join our team.

Key Responsibilities:

  • Provide exceptional customer service to guests in a luxury spa environment.
  • Manage front desk and guest relations procedures to ensure seamless guest experiences.
  • Maximise scheduling opportunities to fully utilise time, therapist skillset, and profitability.
  • Comply with and update daily opening and closing procedures and checklists.
  • Promote all spa services, products, and special offerings to maximise revenue opportunities.
  • Ensure a proactive approach in showcasing the spa and its offerings to guests through spa tour presentations.
  • Exhibit a professional attitude and diplomacy when handling difficult situations, including guest complaints.

Additional Employee Benefits:

  • Staff meals (one meal per shift served at the hotel staff canteen)
  • Pension fund (mandatory)
  • Medical aid contribution (not mandatory)

Commission structure:

10% on services/retail after working back 50% of the basic salary.


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