Assistant SPA Manager
3 months ago
**Key Responsibilities**:
- Assist the Spa Manager in the day-to-day operations of the spa
- Supervise and train spa staff to ensure excellent service delivery
- Ensure that all spa treatments and services meet the highest standards
- Manage spa reservations and scheduling to optimize guest satisfaction and operational efficiency
- Oversee inventory management, including ordering and stock control
- Develop and implement spa promotions and packages to attract and retain guests
- Handle guest inquiries, complaints, and feedback with professionalism and care
- Ensure compliance with health, safety, and hygiene standards
- Contribute to the development and maintenance of a positive and motivated team environment
**Requirements**:
- Proven experience in spa management or a similar role within a luxury hospitality setting
- Yoga experience is essential
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to manage and prioritize multiple tasks effectively
- Knowledge of spa treatments, products, and industry trends
- Proficiency in spa management software and Microsoft Office suite
- Relevant qualifications or certifications in spa and wellness are advantageous
**Salary and Benefits**:
- Competitive salary (DOE)
- Accommodation provided
- Meals included
- Additional benefits to be discussed during the interview process
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