Assistant SPA Manager
4 months ago
Spa at a luxury Lodge close to Hoedspruit is looking for an Assistant Spa Manager to seamlessly blend superior guest service with innovative management practices, all while inspiring excellence within the team.
- The Assistant Spa Manager projects enthusiasm and inspires engagement within a diverse team and fostering a vibrant, inclusive culture that promotes positivity and well-being.
- Ensure each guest is treated to a unique and memorable Spa experience.
- Self-motivated to assist with financial and operational goals by demonstrating an understanding and interpretation of reports, and effective management of cost and inventory control.
- Committed to ensuring Standards and Protocols are maintained as well as identifying areas for learning, innovation and growth aligned with brand standards.
- Maintaining consistent interaction, support, and professional communication with suppliers, stakeholders, and hotel departments, vital for the seamless operation of the Spa.
- Comprehensive knowledge of all guest services and performs professional Massage, Facial, Beauty and Wellness treatments when required.
- Dedicated to own health and wellness to positively commit to the role, responsibilities, and wellbeing of the team.
**Requirements**:
- Qualified Health & Skin Care Therapist with nationally recognised Diploma (minimum 2-year course).
- 5+ years’ experience in a luxury spa and hospitality environment of which 1 year in a supervisory role.
- Excellent reading, writing and oral proficiency in the English language.
- Experienced in Spa software management (ChiDesk advantageous),
Package on offer:
- Basic Salary
- 10% commission on Services & Retail personally performed, after working back ½ basic salary.
- Staff Meals (one meal per shift served at the hotel staff canteen)
- Pension Fund Contribution (6% company + 6% employee contribution in ratio with your salary)
- Optional Medical Aid Contribution
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