Spa Manager
6 months ago
Luxury Spa, part of a well known brand opening at a Lodge close to Hoedspruit is looking for a Spa Manager.
- Is an ambassador of brand values, combines superior guest service with forward-thinking management and always strives to bring the best in the team.
- Projects enthusiasm and inspires engagement in a multi-cultural working environment resulting in a positive and healthy team culture.
- In-depth knowledge and inspires a real passion within the team for brand products and services to ensure guests are consistently treated to a unique and memorable experience.
- Fully embraces, implements, and safeguards the brand philosophy, concepts and programs which encompasses treatments, use of facilities, assessments, advice, and coaching conducted within the Spa and Wellness operation.
- Business savvy leader, motivated to achieve financial and operational goals by demonstrating an understanding of interpretating financial reports, including cost and inventory control.
- Committed to ensuring brand Standards and Protocols are maintained as well as implementing methods for continuous learning, innovation and growth aligned with brand standards.
- Consistent and proactive in developing revenue-generating opportunities and showcasing the Spa and its offerings to guests and stakeholders.
- Understands and commits that the implementation of consistent interaction, support and professional communication with suppliers, stakeholders and other departments are intrinsic to the optimal functioning of operations.
- Dedicated to own health and wellness to positively commit to the role, responsibilities, and wellbeing of the team.
**Requirements**:
- Qualified Health & Skin Care Therapist with nationally recognised Diploma.
- Additional managerial, business or self-development courses preferred.
- Pre-Opening experience will be an advantage
- 7+ years’ experience in a luxury spa or hospitality environment of which 2 years in a management role.
- Excellent reading, writing and oral proficiency in the English language.
- Experienced in Spa software management (ChiDesk advantageous).
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