Senior Sales and Operations Manager
1 day ago
As a key member of the Fidelity Services Group team, you will play a pivotal role in driving sales growth and operational excellence within our Call Centre environment.
We are seeking an exceptional Senior Sales and Operations Manager to lead our Outbound and Inbound sales teams. The successful candidate will be accountable for the daily running and management of these teams, ensuring they meet and exceed targets through effective use of resources.
The ideal candidate will possess excellent leadership skills, with the ability to motivate and develop staff. They will have a strong background in sales and operations, with a proven track record of achieving results in a fast-paced environment.
Key responsibilities will include:
- Effectively supervising call centre personnel, ensuring optimal performance by overseeing all activities of Supervisors and Agents.
- Providing leadership to all personnel through effective objective setting, delegation, motivation, and communication.
- Meeting and exceeding performance targets for speed, efficiency, sales, and quality within the outbound call centre.
- Developing sales strategies to guarantee continued growth in line with company objectives and market conditions.
Requirements:
- Matric/Grade 12 qualification or equivalent.
- Relevant qualification/degree advantageous.
- Certificate in Basic Principles of Call Centre (advantageous).
- Minimum 2 years in Managerial role within a call centre environment.
- Minimum 5 years experience in Outbound sales call centre.
- Excellent verbal and written communication skills.
- Computer Literate (MS Office, Excel, PowerPoint).
- Great interpersonal skills.
The estimated salary for this position is R800,000 per annum, depending on qualifications and experience.
-
Senior Sales Operations Manager
2 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeWe are seeking a seasoned Senior Sales Operations Manager to lead our sales technology initiatives and drive operational excellence at The Legends Agency in Camps Bay. This pivotal role will ensure that our sales processes are streamlined, efficient, and aligned with our business objectives.Key ResponsibilitiesFoster a collaborative environment that...
-
Senior Operations Manager
3 weeks ago
Cape Town, Western Cape, South Africa Rory Mackie & Associates Full timeJob Title: Senior Operations ManagerWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at Rory Mackie & Associates. This is an exciting opportunity for a results-driven professional to lead the management of our operations functions.About the Role:Lead and direct support staff to ensure the consistent delivery of...
-
Senior Retail Operations Manager
4 weeks ago
Cape Town, Western Cape, South Africa Pro Select Consulting Full timeOverviewPro Select Consulting seeks a skilled Senior Retail Operations Manager to lead our client's store in Kenilworth. As a key member of the management team, you will be responsible for ensuring the smooth operation of the store and achieving sales targets.SalaryThe estimated annual salary for this position is $80,000 - $110,000 depending on...
-
Sales Operations Manager
3 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeWe are seeking an experienced and dynamic Sales Operations Manager to join West Coast Personnel in Stikland. The successful candidate will play a pivotal role in liaising with customers at Head Office level and coordinating national sales activities to drive growth and ensure exceptional service delivery.Key Responsibilities:Customer Liaison: Act as the...
-
Retail Sales and Operations Manager
3 weeks ago
Cape Town, Western Cape, South Africa Frank Consult Full timeAbout the JobFrank Consult is expanding its operations in Cape Town and seeks a highly motivated Retail Sales and Operations Manager to lead our showroom team. As a key member of our sales team, you will play a critical role in driving business growth, developing sales strategies, and maintaining showroom operations.Key DutiesDevelop and implement sales...
-
Senior Financial Operations Manager
2 weeks ago
Cape Town, Western Cape, South Africa Performer Recruitment and Consulting Full timeAbout the RoleWe are seeking a highly skilled Senior Financial Operations Manager to join our team at Performer Recruitment and Consulting. This is a unique opportunity to work with a dynamic organization and contribute to the success of our clients.Job SummaryThe successful candidate will be responsible for assisting the Finance Executive with ensuring...
-
Senior Financial Operations Manager
1 day ago
Cape Town, Western Cape, South Africa Talent Acquisition Consulting Full timeAbout the RoleTalent Acquisition Consulting is seeking a highly skilled Senior Financial Operations Manager to join our team. This role offers a competitive salary of $110,000 - $140,000 per annum.In this position, you will be responsible for leading a team of finance and operations analysts, providing business performance analysis, and managing the Sales &...
-
Experienced Sales and Operations Manager
3 days ago
Cape Town, Western Cape, South Africa Frank Consult Full timeFrank Consult, a leading supplier of high-quality fabrics, rugs, wallpaper, and homeware in Cape Town, seeks an exceptional sales and operations professional to lead its upmarket showroom.About the RoleWe are looking for a seasoned Showroom Manager with a strong background in sales and people management to drive revenue growth, enhance customer satisfaction,...
-
Senior Food Operations Manager
3 weeks ago
Cape Town, Western Cape, South Africa Fempower Full timeAbout FempowerFempower is a progressive company that empowers its employees to excel in their roles. We value innovation, teamwork, and customer satisfaction above all else. As a leading provider of culinary services, we strive to deliver exceptional dining experiences that exceed our clients' expectations.Job Title: Senior Food Operations ManagerWe are...
-
Sales Operations Lead
3 weeks ago
Cape Town, Western Cape, South Africa Tower Group Full timeSales Operations LeadTower Group is seeking an experienced Sales Operations Lead to drive sales performance and optimize operational efficiency across multiple stores in the relevant province. The estimated salary for this role is around $130,000 per year.The ideal candidate will have a strong background in sales operations, with 5+ years' experience working...
-
Senior Manager of National Sales
3 weeks ago
Cape Town, Western Cape, South Africa Allmed Healthcare Professionals Full timeSales Leadership Opportunity:Allmed Healthcare Professionals seeks a seasoned Senior Manager of National Sales to spearhead our sales efforts and drive revenue growth.Key Responsibilities:Develop and implement effective sales strategies for Allmed Healthcare ProfessionalsAchieve the overall Company sales objectivesCommunicate and escalate challenges to the...
-
Senior Pharmaceutical Sales Manager
3 weeks ago
Cape Town, Western Cape, South Africa Emporium Human Capital Full timeJob Title: Senior Pharmaceutical Sales ManagerCompany Overview: Emporium Human Capital is a leading recruitment agency that specializes in placing top talent in various industries, including pharmaceuticals. We are currently seeking an experienced Senior Pharmaceutical Sales Manager to join our team.Salary: R 750,000 per yearJob Description: The successful...
-
Senior Financial Operations Manager
3 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeAbout Black Pen RecruitmentWe are a recruitment agency that specialises in placing talented professionals in top companies.Job Title: Senior Financial Operations ManagerLocation: Cape Town, South AfricaJob DescriptionThis is a fantastic opportunity for an experienced Sales & Operations Controller to take on a challenging role within our client's finance...
-
Senior Sales Performance Manager
1 month ago
Cape Town, Western Cape, South Africa Callforce Direct Full timeJob Title: Senior Sales Performance ManagerAbout Callforce DirectWe are a dynamic and fast-paced company, dedicated to providing exceptional customer service. Our success relies on talented individuals who can drive our sales team forward.Job SummaryWe are seeking an experienced and results-driven Sales Team Leader to lead our sales team to achieve...
-
Senior Financial Operations Manager
2 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeBlack Pen Recruitment is seeking a highly skilled Senior Financial Operations Manager to join our client's team in Cape Town. This is a full-time, onsite position offering a competitive salary of approximately R550,000 per annum.About the RoleThe ideal candidate will have a strong background in finance, excellent organisational skills, and a willingness to...
-
Cape Town, Western Cape, South Africa Joubert and Associates Full timeAbout Joubert and AssociatesJoubert and Associates comprises of both Protea Home for the Elderly and Goodwood Jubilee Retirement Centre. We currently have an opportunity for an experienced and skilled Senior Operations Director to join our team and oversee the management of both facilities.The successful candidate will report directly to the Board of...
-
Senior Financial Operations Manager
3 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeSenior Financial Operations ManagerWe are seeking a highly skilled Senior Financial Operations Manager to join our team in Cape Town. This is an exciting opportunity for an experienced accountant looking to take on new challenges.Key Responsibilities:Manage financial operations, including accounting, budgeting, forecasting, and financial reporting.Oversee...
-
Senior Credit Operations Manager
2 weeks ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeJob SummaryWe are seeking an experienced Senior Credit Operations Manager to join our team at O'Brien Recruitment. As a key member of our operations department, you will be responsible for minimizing credit risk and overseeing cash inflows to maintain the financial health of the organization.Key Responsibilities:Credit Risk Management: Approve purchase...
-
Senior Sales Manager Role
3 weeks ago
Cape Town, Western Cape, South Africa Hedz recruitment solutions Full timeHedz Recruitment Solutions is seeking a highly skilled Sales Manager to join our team. As a senior sales manager, you will be responsible for leading and managing a direct sales team in a fast-paced environment.Requirements:At least 5 years of experience in sales leadership.Proven track record of success in managing direct sales teams.Ability to develop and...
-
Cape Town, Western Cape, South Africa Platinum Recruitment Solutions Full timeJob DescriptionAs a Senior Retail Operations Manager responsible for overseeing multiple retail stores in the Johannesburg Cluster, you will play a pivotal role in ensuring seamless operations and compliance. Your comprehensive skill set will cover various aspects, from sales performance monitoring to operational efficiency optimization.Key...