Senior Restaurant Operations Manager for Fine Dining Experience

3 weeks ago


Stellenbosch, Western Cape, South Africa Wild Dreams Hospitality Full time
Job Description

We are seeking a highly skilled and experienced Senior Restaurant Operations Manager to join our team at Wild Dreams Hospitality in Stellenbosch, Western Cape. This is an exciting opportunity to lead our restaurant operations and ensure exceptional dining experiences for our guests.

About the Role

The successful candidate will be responsible for overseeing all aspects of restaurant operations, including training, management, and quality control of staff. You will engage with guests by being present on the floor, monitoring service, and interacting with them to respond to their needs.

You will also communicate relevant information to the team, Restaurant Manager, and guests, coordinate communication between front-of-house and back-of-house staff, plan rosters, manage stock flow, conduct daily cash-ups, and maintain the cleanliness of the restaurant.

Additionally, you will monitor compliance with safety and hygiene regulations and perform general administrative duties such as record-keeping, ordering, meeting with suppliers, and email correspondence (though this should be minimal).

About Us

Wild Dreams Hospitality is a renowned hospitality group that values excellence in service and quality. We are committed to providing exceptional dining experiences for our guests and offer a supportive work environment for our team members.

Requirements

To be successful in this role, you will need:

  • A Grade 12 qualification and a wine course/certificate;
  • 1-2 years of previous restaurant supervision experience;
  • A proven track record in a similar role, preferably in a fine dining environment;
  • Experience with Asian cuisine would be an advantage;
  • Demonstrated knowledge of wine, particularly wine pairings with food;
  • Strong team management abilities;
  • Availability to work flexible hours, including evenings, public holidays, and weekends;
  • Excellent interpersonal and communication skills;
  • A strong customer service orientation with a vibrant personality;
  • An ability to maintain professional relationships with all departments;
  • Well-presented and comfortable dealing with distinguished clientele;
  • Flexibility and accountability.
What We Offer

We offer a competitive salary of R250,000 - R300,000 per annum, depending on experience. As a member of our team, you will have access to ongoing training and development opportunities, a comprehensive benefits package, and the chance to work in a dynamic and supportive environment.


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