Service Ambassador for Fine Dining Experience
2 months ago
At CME Recruitment, we are partnering with a prestigious winery in the beautiful Cape Town - Stellenbosch region to find an exceptional Service Ambassador.
About the Role:
We are seeking a skilled and charismatic individual to provide an outstanding fine dining experience for our esteemed guests. As a Service Ambassador, you will be the face of our winery, ensuring that every guest feels valued and delighted by their visit.
Responsibilities:
- Greet guests warmly and ensure a seamless dining experience
- Develop and maintain extensive menu knowledge to make informed recommendations
- Set tables impeccably and manage table settings
- Efficiently process orders using POS systems
- Deliver accurate food and drinks orders with precision and attention to detail
- Clear tables promptly and maintain a clean environment
- Upsell and suggest wine pairings to enhance the dining experience
- Maintain high standards of basic food hygiene
- Demonstrate strong customer service skills and active listening
- Exhibit patience and attentiveness when interacting with guests
- Comfortably engage with distinguished clientele and maintain professionalism
- Presentation is essential, so you must always look your best
- Show flexibility and accountability in a fast-paced environment
- Energize the team with your enthusiastic personality
Requirements:
- A Grade 12 qualification as a minimum
- Preferably 3 years of previous waiter/waitress experience in a similar fine dining environment
- Familiarity with wine basics and surrounding wine regions
- Hands-on experience with cash registers and ordering information systems
- Basic math skills for efficient order processing
- Excellent interpersonal and communication skills
Estimated Salary: R150,000 - R200,000 per annum, depending on experience
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