Sales Team Manager
2 months ago
Job Description:
As a Team Leader at WNS Global Services, you will be responsible for leading and directing the telesales team to achieve high sales and excellent customer service. You will be the driving force behind the team's success, ensuring that they meet their targets and deliver exceptional results.
Key Responsibilities:
- Develop and implement effective sales strategies to drive team performance and achieve sales targets.
- Lead and motivate the team to deliver exceptional customer service and achieve high sales conversion rates.
- Conduct regular performance reviews and provide coaching and feedback to team members to improve their skills and knowledge.
- Collaborate with other teams to ensure seamless communication and coordination.
- Manage and maintain accurate records of team performance, sales data, and customer interactions.
Requirements:
- Minimum 12 months of sales team leadership experience.
- Proven leadership and supervisory experience.
- Matric or equivalent qualification.
About Us:
WNS Global Services is a leading business process management company that provides end-to-end business solutions to clients across various industries. We are committed to delivering exceptional customer service and driving business growth through innovative solutions and strategic partnerships.
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