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Retail Operations Manager

2 months ago


Durban, KwaZulu-Natal, South Africa Telebest Full time

Join Telebest as a Store Manager in KZN

If you are passionate about the wholesale and retail industry and wish to be part of a company that is leading the way in this sector, then Telebest is the place for you.

We are seeking a dynamic and driven individual to take on the role of Store Manager for our Durban locations in KZN. The ideal candidate will be a self-starter, dependable, honest, and energetic, embodying the spirit of our business.

Key Qualifications:

  • Exceptional verbal and written communication skills.
  • A minimum of a grade 12 education.
  • At least 3 years of experience in a comparable retail role.

Additionally, the candidate should have:

  • Three years of experience in managing teams.
  • Proven skills in people management.
  • Comprehensive knowledge of the Occupational Health & Safety Act.
  • Thorough understanding of the Labour Relations Act and BCOE Act.
  • Ability to communicate effectively in English.

Responsibilities:

  1. Drive and maximize store financial performance by achieving sales targets and proactively addressing any issues.
  2. Oversee all operational functions of the store, including expense management, inventory control, and administrative tasks.
  3. Ensure effective visual merchandising and maintain the store's presentation in line with company standards.
  4. Lead and motivate staff to foster a competent and engaged workforce.
  5. Schedule employees appropriately to ensure optimal staffing across all departments.
  6. Handle all administrative duties efficiently, including maintaining accurate employee records.
  7. Build and nurture strong relationships with key stakeholders to achieve business goals and maximize opportunities.