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Retail Operations Manager

2 months ago

Durban, KwaZulu-Natal, South Africa Meondoholdings Full time
Job Purpose

As a Retail Operations Manager at Meondoholdings, you will be responsible for ensuring operational efficiencies and meeting profitability and sales targets while maintaining quality and customer demand standards.


Key Responsibilities

Ensure operational efficiencies and day-to-day operations of the retail store to meet profitability and sales targets.

Contribute to creating and recommending strategic plans to achieve operational objectives.

Identify current and future customer requirements by establishing rapport with customers and analyzing market trends.

Maintain high-quality services by representing Meondondoldings in meetings with stakeholders.

Monitor and analyze operational and financial statements to inform marketing and pricing strategies.

Ensure availability of merchandise and services by approving contracts and managing inventory levels.

Implement security measures to protect merchandise and employees.

Comply with legal requirements and maintain a safe and clean store environment.

Review and analyze performance metrics to identify areas for improvement.

Collaborate with HR to develop and implement training programs for employees.

Contribute to budget preparation and control expenditure against budget.