Retail Store Operations Manager

7 hours ago


Durban, KwaZulu-Natal, South Africa West Coast Personnel Full time
Job Title: Retail Store Manager

West Coast Personnel is seeking a dynamic Retail Store Manager to oversee daily operations and drive business success in our retail store.

This role requires a strong leader with experience in driving sales, managing staff, and maintaining operational excellence.

Key Responsibilities:

  • Implement strategic plans to achieve sales and operational targets.
  • Ensure merchandise availability, pricing strategies, and promotions are aligned with business objectives.
  • Maintain store security and compliance with safety standards.
  • Ensure adherence to all internal controls and legal regulations.
  • Build and maintain effective customer relationships.
  • Lead and manage a team including salespersons, store assistants, and other operational staff.
  • Monitor and manage store budget, ensuring costs are kept within financial guidelines.

Requirements:

  • Diploma in Business Administration, Sales, or Marketing (NQF 6).
  • 5 years of experience in Retail Sales or Marketing, with at least 3 years at a supervisory level.

Competencies:

  • Strong leadership and supervisory skills.
  • Excellent communication skills (both verbal and written).
  • Proficiency in MS Office and relevant software.
  • Ability to manage operations, solve problems, and plan effectively.

This role is a great opportunity for someone passionate about retail management and operational success. If you have the experience and skills to lead a high-performing team and meet business objectives, we encourage you to apply.



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