Client Engagement Specialist
2 weeks ago
We are seeking a highly skilled Client Engagement Specialist to join our Sustainability team at Curiska (Pty) Ltd. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring they receive maximum value from our data analytics solutions.
Key Responsibilities:
- Client Relationship Management: Serve as the primary contact for clients, addressing inquiries, concerns, and feedback promptly and effectively.
- Client Onboarding and Training: Lead the client onboarding process, ensuring a smooth transition and setup of our data analytics solutions. Provide comprehensive training sessions for clients on how to use our tools and interpret data insights.
- Project Coordination and Support: Coordinate with internal teams to manage client projects, ensuring timely delivery and high-quality execution. Monitor project progress, address any issues that arise, and keep clients informed throughout the project lifecycle.
- Client Feedback and Advocacy: Gather and analyze client feedback to identify areas for improvement and inform product development. Advocate for client needs and priorities within the company, ensuring their voices are heard and addressed.
Requirements:
- Strong communication and interpersonal skills
- Ability to build and maintain strong relationships with clients
- Excellent project management and coordination skills
- Ability to analyze client feedback and inform product development
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply:
Please submit your CV to info@curiska.co.za if you are interested in this exciting opportunity.
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