Client Engagement and Relationship Manager
3 weeks ago
As a Client Engagement Specialist with Curiska (Pty) Ltd, you will be responsible for managing and enhancing relationships with clients, ensuring they receive maximum value from our data analytics solutions.
You will act as the primary point of contact, understanding client needs, facilitating communication, and driving client satisfaction and retention.
Our ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong, long-lasting relationships with clients.
Key Requirements:
• Client Relationship Management: Serve as the primary contact for clients, addressing inquiries, concerns, and feedback promptly and effectively.
• Client Onboarding and Training: Lead the client onboarding process, ensuring a smooth transition and setup of our data analytics solutions.
• Project Coordination and Support: Coordinate with internal teams to manage client projects, ensuring timely delivery and high-quality execution.
• Client Feedback and Advocacy: Gather and analyse client feedback to identify areas for improvement and inform product development.
Please send your CV to info@curiska.co.za if you are interested.
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