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Senior Sales Manager

2 months ago

Cape Town, Western Cape, South Africa ABC Worldwide Full time
{"Job Title": "Senior Sales Manager", "Job Description": "Job Summary

ABC Worldwide is seeking a highly motivated and experienced Senior Sales Manager to lead our UK Insurance voice processes Life Insurance Business. As a key member of our team, you will be responsible for driving overall performance and managing outbound cold calling sales.

Key Responsibilities:

  • Supervise and support sales teams to achieve sales targets and improve customer satisfaction.
  • Develop and implement sales strategies to increase revenue and improve process performance.
  • Monitor and analyze sales data to identify trends and areas for improvement.
  • Provide coaching and feedback to sales teams to enhance their performance and productivity.
  • Manage complaints and escalations in a timely and effective manner.

Requirements:

  • Minimum 3 years of work experience in Business Process Off-shoring.
  • At least one year of supervisory experience in international Voice business, preferably in UK client domain and Insurance industry.
  • Strong leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Knowledge of sales processes and customer service principles.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
", "lang_code": "en-US"}